Reviews (9,641)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

April 18, 2024

I am very satisfied with CJ's customer service. I used to work with another company and I always had to wait a long time before I got an answer. Especially Suki Huang, helped me with several questions and was able to answer immediately and everything was very clear.

Dreammaxpro
Belgium
14 days using the app
March 17, 2024

CJdropshipping has the best service and support.
I was having an issue with getting my email verified and Garrison Wong helped me through it. He is a wonderful service representative and I greatly appreciate his patience and help.

ArticleXen
United States
3 months using the app
February 2, 2024

Really good Products and good linking with the Shop.
When you have Questions the Workers answer directly.

My biggest Help was Sini Liu.

MeFiy
Germany
6 months using the app
July 8, 2024

Très bon service, mes sincères remerciements à FANNY qui a été d'une grande aide pour moi attentive et disponible, elle m'a appris des choses que j'ignorais étant nouvelle dans le domaine. encore merci FANNY tout en espérant être en contact avec toi pour une seconde fois.

Brillo Nova
Canada
7 months using the app
May 8, 2024

Good site for dropshipping!

Had some problems with my account setup but Cherry Xu helped me fix it, 5 stars for me!

Epic monkeys automotive shop
Netherlands
About 2 months using the app
October 28, 2024

J'aime la plateforme, car il est tout-en-un et il y a une équipe active pour répondre aux questions. Mais je trouve un peu complexe l'ajout de produit dans la boutique et aussi la suppression de certains produits, notamment POD enregistré dans mon espace personnel.

PLEZANIMO
France
About 1 month using the app
Edited October 12, 2024

very good support from Doki Huang and Box Chen.

Lilovel
Germany
11 months using the app
Edited August 25, 2024

There are always issues with the items being out of stock. From 6 samples that I ordered, 3 were out of stock. Then you need to go back and forth with them to get a refund, which also negatively affects the dispatch date of the items that are actually in stock. I would not recommend it.

Bubuu Decor
Canada
9 months using the app
March 7, 2024

I can highly recommend Cj and especially "Lahne", she helped me a lot and solved my problem very quickly and was even able to exceed my expectations, I am very satisfied

CroVisionX
Germany
4 months using the app
May 18, 2024

I had a wonderful experience with customer service representative Alan. He was extremely helpful and assisted me with all my concerns promptly and efficiently. I'm very satisfied with his service and am giving him 5 stars. Thank you, Alan!

Rixalo
Morocco
3 months using the app