Reviews (9,641)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

June 11, 2024

highly recommended app, staff is very kind , special thanks to billy.
has been an excellent job done!

chillicy
Italy
29 days using the app
August 5, 2024

Very reliable and helpful..

My Store
United States
5 months using the app
May 15, 2024

I am extremely satisfied with CJ and the service provided by my agent, Dolly. She has been incredibly reliable. I have been using CJ for more than 6 months, and the products are of good quality, and the customer service is excellent.

Excalibur Juwel
Germany
About 2 months using the app
April 16, 2024

Only good experiences so far. Decent shipping times and especially happy with agent Ely's quick support

Praise Place
Sweden
2 months using the app
April 5, 2024

The service i get from Leah was amazing and the App Store is fantastic by itself more ways to enjoy with this amazing service and thank you again (Leah) for ur support much appreciated.

AJ Treasure
United Kingdom
About 2 months using the app
May 16, 2024

I'm just starting out my dropshipping business and there's still a lot for me to learn but fortunately CJ Dropshipping has excellent customer service that is very responsive. The agent that helped me is LEAH and she solved my order processing issue within couple of minutes.

Whimcy
Canada
11 days using the app
May 4, 2024

I am about to launch my online store and Oliver Xu and Sita Cui of CJ Dropshipping are my Customer Service Consultants who have been instrumental in helping a beginner like me overcome all the initial hurdles that I faced navigating through the system and enabling the offered services. I am ever so thankful to them for their patience and prompt service. Wish them Good Luck !

Maple Leaf
India
15 days using the app
February 13, 2024

Karen Jiang provided exceptional assistance with my CJDropshipping experience. Her knowledge and support were invaluable in navigating the platform and optimizing my operations. Her professionalism and willingness to go the extra mile truly enhanced my overall satisfaction with the service. I highly recommend Karen to anyone seeking efficient and effective assistance with CJDropshipping.

Solora Jewelry
United States
5 months using the app
July 15, 2024

L'agente Linda a été d'une précieuse aide. Merci beaucoup a elle et a toute l'équipe!

Officer Linda was extremely helpful. Thank you very much to her and the whole team!

Zo Za Magica
Canada
3 months using the app
March 14, 2024

Thanks CJ Dropshipping for the support they provide everytime. They never let me down. Special thanks to Garrison Wong for understanding my problem and helping me solve it. He did a wonderful job.

Neishasnest
India
5 months using the app