Reviews (9,664)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

March 7, 2024

Cj is amazing love to work with them ,support is with you in every step you need
"Suki Huang" and all the team really thank you

Nati's NUT
Belgium
6 months using the app
March 13, 2024

Great customer service! Especially Leah is super helpful. Answers my questions fast and always finds a solution. Thank you Leah again.

CitraGlow
Canada
3 months using the app
March 12, 2024

Jolee has been amazing to work with! As someone who is very new to using CJ Jolee has been amazing explaining everything to me.

Let Justin Help
United States
3 months using the app
July 10, 2024

Marian Chen it's been the best agent i've ever had, always answering quickly and efficiently. Top notch service!

Shop Sancle
United Kingdom
About 2 months using the app
March 7, 2024

The best thing about this app is it’s customer service. Irena is my CJ agent. She helped me a lot to set up the account and store and connect products on the app. Can’t complain if you have such a good communicator. The best! Recommend always.

HealthEase Australia
Australia
About 2 months using the app
February 24, 2024

Hello the Custom Service here from Miss Karen Jiang is excellent, i put the wrong delivery adress, and they fix it right away. Thx Miss Jiang

Heavenly
Switzerland
4 months using the app
April 11, 2024

Hi ☺️ this for the valuable information and for better service

Bruce. Is fantastic person who cordinate with proper information and good way he explained.
Thanku so much Mr Bruce

Have nice day

womek store
India
6 months using the app
June 3, 2024

Great App all round - from product variety, pricing, branding & packaging, and the whole 360 process for dropshipping A-Z! Best & most important part is their Super Customer Support - special thanks to my super speedy, extra-helpful and VERY patient support agent Tab Zhao!! Thank you for your guidance and great attitude everytime Tab :) Keep it up CJ!

MerchByMeraki
Cyprus
9 days using the app
May 4, 2024

I am about to launch my online store and Oliver Xu and Sita Cui of CJ Dropshipping are my Customer Service Consultants who have been instrumental in helping a beginner like me overcome all the initial hurdles that I faced navigating through the system and enabling the offered services. I am ever so thankful to them for their patience and prompt service. Wish them Good Luck !

Maple Leaf
India
15 days using the app
March 19, 2024

I am extremely satisfied with the service provided by CJ Dropshipping. Their customer service was exceptional: they were very quick to respond to my inquiries and resolve any issues. In particular, I would like to thank Leah for her availability and courtesy in assisting me. I highly recommend CJ Dropshipping to anyone looking for a reliable and professional service

Itrend
Italy
About 2 months using the app