Reviews (9,664)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

May 15, 2024

I am extremely satisfied with CJ and the service provided by my agent, Dolly. She has been incredibly reliable. I have been using CJ for more than 6 months, and the products are of good quality, and the customer service is excellent.

Excalibur Juwel
Germany
About 2 months using the app
March 4, 2024

I have been using CJ for my most recent project, and Nancy has been extremely helpful sorting out and processing my orders during the Chinese New Year! Thank You!

PUCKOOZIE
United States
3 months using the app
May 18, 2024

I had a wonderful experience with customer service representative Alan. He was extremely helpful and assisted me with all my concerns promptly and efficiently. I'm very satisfied with his service and am giving him 5 stars. Thank you, Alan!

Rixalo
Morocco
3 months using the app
Edited May 9, 2024

My experience with CJdropshipping is very good. When I had a question or something Suki Huang & Connor helped me instantly, I am very grateful to him. Thanks for the good support.

Luxetique
Belgium
9 months using the app
May 16, 2024

I'm just starting out my dropshipping business and there's still a lot for me to learn but fortunately CJ Dropshipping has excellent customer service that is very responsive. The agent that helped me is LEAH and she solved my order processing issue within couple of minutes.

Whimcy
Canada
11 days using the app
July 10, 2024

Marian Chen it's been the best agent i've ever had, always answering quickly and efficiently. Top notch service!

Shop Sancle
United Kingdom
About 2 months using the app
May 17, 2024

Harvey and Chloe have been super helpful and fast. Looking forward to continued support and partnership

RUMI
Switzerland
7 months using the app
February 19, 2024

Chandy Chen was really helpful. Looking forward to doing business with you. Amazing customer service.

CarBrickZ
Canada
3 months using the app
July 19, 2024

I had a lot of questions regarding shipping and product packaging and the agent, Garrison Wong, was so very patient and helpful.

Say It With Ease
United States
30 days using the app
March 19, 2024

Great app and partner, with kind and fast support. Special greetings to Fionnula, who helped me today and my agent Krise. You are the best, guys <3

brexty.com
Bulgaria
6 months using the app