Reviews (9,642)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

February 2, 2024

Abslout good Agent, very guick, very clear and very helpfull, im happy for the future to work with Berry Gan!! Top work! Thank you!

shilapure.ch
Switzerland
11 months using the app
March 12, 2024

Jolee has been amazing to work with! As someone who is very new to using CJ Jolee has been amazing explaining everything to me.

Let Justin Help
United States
3 months using the app
January 23, 2024

Very nice chat support, Rebecca helped me quickly and efficiently, and worked to resolve my issue.

Vantexe
United States
About 1 year using the app
March 7, 2024

The best thing about this app is it’s customer service. Irena is my CJ agent. She helped me a lot to set up the account and store and connect products on the app. Can’t complain if you have such a good communicator. The best! Recommend always.

HealthEase Australia
Australia
About 2 months using the app
February 24, 2024

Hello the Custom Service here from Miss Karen Jiang is excellent, i put the wrong delivery adress, and they fix it right away. Thx Miss Jiang

Heavenly
Switzerland
4 months using the app
April 14, 2024

Rating: ⭐️⭐️⭐️⭐️⭐️

Arlene, from CJ Dropshipping, has been an absolute blessing for me during a challenging period. From our very first conversation, Arlene's warmth and professionalism immediately put me at ease.

I reached out to Arlene seeking assistance with product submissions, a task that had been causing me significant stress and anxiety. Not only did Arlene provide practical strategies for navigating the submission process, but she also went the extra mile to ensure I felt supported and understood every step of the way.

Her approach was both empathetic and solution-oriented, creating a supportive environment for me to share my concerns openly. Arlene listened attentively, demonstrating a genuine understanding of my challenges, and tailored her guidance to suit my specific needs. It was clear that she genuinely cared about my success.

Thanks to Arlene's steadfast support, I not only found relief from my anxiety surrounding product submissions but also gained the confidence and clarity needed to tackle the task with renewed vigor. Her guidance was invaluable, and I am incredibly grateful for her dedication and expertise.

I wholeheartedly recommend Arlene to anyone in need of professional assistance and support. Whether you're facing challenges with product submissions, logistics, or any other aspect of your business, Arlene is the person to turn to. Thank you, Arlene, for your exceptional service!

wellnesshop
United States
16 days using the app
April 10, 2024

I had a few questions to ask and they were all answered very quickly and explained clearly. Thanks Zoey for the help!

SZN
Ireland
Over 1 year using the app
June 8, 2024

I've been thoroughly impressed with CJ Dropshipping's service. Their customer support is top-notch, always ready to assist and answer queries. Their tracking system is a game-changer, allowing me to monitor shipments in real-time which is incredibly reassuring.
CJ Dropshipping stands out for their consistent delivery times and competitive pricing, providing excellent value for the quality of service offered. The condition of items upon arrival was impeccable, showcasing their commitment to safe and careful handling.
Overall, CJ Dropshipping has exceeded my expectations at every turn, combining outstanding customer care with reliable shipping and fair pricing. I highly recommend them as a trusted logistics partner.

HueBoard™
Canada
11 days using the app
March 19, 2024

I am extremely satisfied with the service provided by CJ Dropshipping. Their customer service was exceptional: they were very quick to respond to my inquiries and resolve any issues. In particular, I would like to thank Leah for her availability and courtesy in assisting me. I highly recommend CJ Dropshipping to anyone looking for a reliable and professional service

Itrend
Italy
About 2 months using the app
March 3, 2024

Outstanding customer service is what distinguishes the platform from other platforms, especially Sita, who is one of the most skilled employees in customer service that I have dealt with.

PixelVint
United Kingdom
3 months using the app