Reviews (9,641)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.
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im very happy of the customer service especially from my personal support irena, really can recommend this platform :)
My first few weeks using CJdropshipping and my orders have taken a week to get into processing once the payment was made. That is a significantly longer time than any other dropshipping company I have used previously. When signing up for the service and paying for the premium, I was told by customer service that it usually took 2-3 days from payment for an order to move into processing - but that is definitely not what I have seen at all. Makes my entire delivery time for products significantly longer and will likely result in issuing refunds. Will likely not be using CJdropshipping in the future if this continues.
cj has saved my business with its unmatched customer support and the deals they provide. My consultant JoyZhou helped me through every question I had and guided me to the right decision, with a super fast and accurate response. Truly unmatched customer support.
AOKI did the job very well. Best dropshipping solution on the market!
The app works quite well, and the agent I was given, Sabrina Liu, has been extremely helpful, nice and patient.
It took me a while to understand how to use it, But with help from CJ agent, Leah. It became easy to understand. The products overall are better than most other dropshipping sites and CJ has faster shipping.
Harvey has been great to work with. He has continuously been working to lower my processing time and overall costs. Thanks Harvey!
Working with Carman wei has been awesome! She's super helpful and on top of everything. Her attention to detail is amazing, and she's always quick to respond and sort out anything I need. She informs me of any requests from the shipping team and makes sure my orders are processed on time with no issues. It's like she's got everything figured out. Really makes my life a lot easier!
Huge thanks to Kaycee Chen from the CJ app! She was super helpful, knowledgeable, and went above and beyond to solve my issue. Friendly, patient, and always responsive! A true asset to the team!
Cheria was very helpful. I recommend her.