Reviews (9,665)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

June 8, 2024

I've been thoroughly impressed with CJ Dropshipping's service. Their customer support is top-notch, always ready to assist and answer queries. Their tracking system is a game-changer, allowing me to monitor shipments in real-time which is incredibly reassuring.
CJ Dropshipping stands out for their consistent delivery times and competitive pricing, providing excellent value for the quality of service offered. The condition of items upon arrival was impeccable, showcasing their commitment to safe and careful handling.
Overall, CJ Dropshipping has exceeded my expectations at every turn, combining outstanding customer care with reliable shipping and fair pricing. I highly recommend them as a trusted logistics partner.

HueBoard™
Canada
11 days using the app
June 14, 2024

Nice support by Harvey. Also very fast on the answer

jevalier
Italy
4 months using the app
May 6, 2024

Great experience, fast response to any problems, Nancy Wu was really kind and was always here to help.

Veloura
Hungary
About 2 months using the app
March 1, 2024

I have been using CJ Dropshipping for my business and I couldn't be happier with the service provided by my agent, Connie. Having an agent available 24/7 has been incredibly helpful and convenient. The overall service and quality of products are top-notch. I highly recommend CJ Dropshipping to anyone looking for a reliable dropshipping partner.

BeamifyPro
Germany
26 days using the app
May 2, 2024

Bonnie has been incredibly helpful in assisting me throughout the process. She guided me through each step with patience and professionalism, helping me synchronize my order and fully understand the platform's operation. Her quick response time and attentive support have been invaluable. I am grateful for her exceptional assistance!

Kindplay
France
2 months using the app
January 30, 2024

They have an awesome support team, fast responses and always get any request done

Avaz Store
United States
7 months using the app
February 28, 2024

It was a pleasure working with CJ. As a newcomer to e-commerce, I was often confused and unsure about many aspects of the business. Especially when encountering technical problems, I was fortunate to have CJ's agents available for 24/7 support. I am particularly grateful to Bring Zhong and Roxane for their tremendous help. They were able to efficiently and quickly resolve any issues I encountered. Their assistance was truly invaluable.

Home Living Mall
Hong Kong SAR
3 months using the app
April 9, 2024

Just setting up the app. But happy with the service provided by "Shicharl Qiu" in initial questions.

Sezada
United States
8 months using the app
April 13, 2024

The CJ team is great, especially Connie who always seems to have the answer for when I need her. Great and straight forward platform!

ShopNevaro
United Kingdom
About 1 month using the app
March 6, 2024

one of the best apps a dropshipper could use, I recommend Agent April, she solves every Problem and ist always there for help

My Store
Germany
2 months using the app