Reviews (9,665)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

February 24, 2024

So far my experience on CJdropshipping is great I'm setting up my shopify store with CJ and their support is amazing recently I got an issue in searching a product their agent named "Karen Jiang" help me out in best appropriate way.

Swaigee
Pakistan
About 1 month using the app
October 28, 2024

J'aime la plateforme, car il est tout-en-un et il y a une équipe active pour répondre aux questions. Mais je trouve un peu complexe l'ajout de produit dans la boutique et aussi la suppression de certains produits, notamment POD enregistré dans mon espace personnel.

PLEZANIMO
France
About 1 month using the app
Edited January 21, 2025

Great customer service, Harvey is always quick and clear with responses!!

lujiv
Netherlands
11 months using the app
March 14, 2024

CJ provides as good of customer service as it can get. My agent July Chan has been super reliable and is great with communication. She's an absolute gem. Their support is the best I've seen from the manufacturing game.

ShopVexa
United States
4 months using the app
June 14, 2024

Pauling has the best customer service and has an excellent treatment method and he answer any asking questions

Vega
United Kingdom
8 months using the app
May 20, 2024

I've had the pleasure of working with this supplier for several months now, and I can't recommend them enough! A special shoutout to my agent, Alexis Wong, who has been absolutely phenomenal. Her attention to detail, responsiveness, and dedication to ensuring everything runs smoothly have been exceptional. Alexis truly goes above and beyond, making the entire process seamless and stress-free. Thank you, Alexis, for your outstanding work!

Auroria
Greece
17 days using the app
May 3, 2024

I’m more than sutisfied with the amazing Job of the Agent LUNA. She is always friendly and takes care of any issue that I have with professionalism and kindness.

Veleno
Germany
About 2 months using the app
Edited August 20, 2024

Very good! Really appreciate the work of:

Rebecca
Eugenia
Aurora

Pet Purple
Australia
8 months using the app
February 21, 2024

I recently had the pleasure of working with CJDropshipping, and I must say that my experience surpassed all expectations. I want to express my utmost satisfaction, particularly in connection with Leah Cheng, who played a pivotal role in ensuring a seamless and efficient process.

Aychik Store
United States
4 months using the app
March 23, 2024

We are working almost entirely with CJ and are very much satisfied with their portfolio and agents.

Help arrives quick and detailled, products and their implementation process are very good.

I'd also like to mention Gildan Wu for her recent help and excellent support.

5/5 for CJdropshipping

VS WILD
Austria
4 months using the app