Reviews (9,643)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

June 7, 2024

Linda was really helpful and quick on answering all my messages so I really recommend CJ for drop shipping!

Hear Kinetix
United Kingdom
6 months using the app
January 29, 2024

I have been associated with Eileen for some time. She is the best business partner I have ever had. I always receive a friendly and quick response. I am very much looking forward to continue this collaboration and making a lot of sales! thanks for everything Eileen.

VIBEZA - Kies goedkoop. Kies Vibeza.
Netherlands
18 days using the app
February 27, 2024

The customer service at CJ Shipping is fantastic, especially thanks to Vincy Xi, whose expertise and dedication significantly enhance the customer experience. Her ability to address concerns and provide tailored solutions quickly demonstrates a commitment to excellence. Vincy's personalized approach not only resolves issues efficiently but also fosters a sense of trust and reliability among customers.

Urban Utility Store
United Kingdom
4 months using the app
May 5, 2024

Gildan has been an exceptional agent, providing top-notch support and guidance throughout my experience with CJdropshipping. Their dedication and professionalism have truly made a difference. Highly recommended!

VelaChic
United Kingdom
8 months using the app
April 28, 2024

You can always ask a question no matter the time and you get fast responses, thanks to Billy for being very helpful.

My Store
Netherlands
3 months using the app
April 29, 2024

Ruth helped me a lot. She responded very quick and could solve my problem within seconds.

Zavelli
Germany
4 months using the app
March 14, 2024

CJ provides as good of customer service as it can get. My agent July Chan has been super reliable and is great with communication. She's an absolute gem. Their support is the best I've seen from the manufacturing game.

ShopVexa
United States
4 months using the app
February 20, 2024

Alexis Wong is an absolute superstar when it comes to her job. She possesses an incredible depth of knowledge about dropshipping and the inner workings of CJDropshipping's platform. She guided me through every step of the process with patience and clarity, ensuring that I felt confident and informed at all times.

What sets Alexis Wong apart is her exceptional dedication to her clients. She consistently goes above and beyond to provide personalized assistance and support. Whether it's troubleshooting an issue or offering strategic advice, she's always there to help, and her responsiveness is truly impressive.

Astora
Greece
2 months using the app
April 19, 2024

The App is fast and reliable,my manager is very assisting and patient she is very helpful thank you Sini for being there I will give it 5 star well deserved.

life is precious
South Africa
About 2 months using the app
February 24, 2024

So far my experience on CJdropshipping is great I'm setting up my shopify store with CJ and their support is amazing recently I got an issue in searching a product their agent named "Karen Jiang" help me out in best appropriate way.

Swaigee
Pakistan
About 1 month using the app