Reviews (9,623)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

November 7, 2024

Harvey has been very great to work with. Helps a lot with business.

Solvivia
Spain
7 months using the app
January 3, 2025

Amelia was very attentive and did a fantastic job efficiently helping me with my first order.

🎵 On The Road Again 🎵
United States
4 months using the app
October 26, 2024

The order sync is fast and works good, sometimes the processing time is a little longer then expected. The support is great and always lightning fast. And I want to give a special shoutout to Garrison Wong.

InModa
Netherlands
6 months using the app
October 18, 2024

I want to take a moment to commend the fantastic customer service I received from Sveta at CJ Dropshipping. She was not only knowledgeable but also incredibly patient in addressing my concerns. Sveta quickly resolved my issue, making the entire experience seamless and enjoyable. Her professionalism and expertise truly stood out, and I’m grateful for her assistance. Thank you, Sveta, for going above and beyond to help me!

PHOENIX
Philippines
5 months using the app
November 14, 2024

I want to express my heartfelt thanks to Steph Zhu for her amazing support! She was incredibly patient and helpful, guiding me through the process when I was facing challenges. Her assistance made everything so much clearer, and I’m truly grateful for the time and effort she put in. I couldn’t have done it without you—thank you, Steph Zhu!

KOA
Italy
About 1 month using the app
October 17, 2024

It's been a great experience working with CJ Dropshipping. April is an expert Customer Service Manager. She is very responsive and helpful, and she gives valuable advice on how to move products within the e-Commerce arena. We are grateful to have partnered with CJ Dropshipping, and we are thrilled with April's outstanding service, as we take our business to the next level.

Garden Excell
United States
9 months using the app
October 2, 2024

My representative Box Chen assisted me with the best customer service. He not only walked me through and explained everything quickly and easily but he fixed my issues in minutes that would have taken me much longer than that. The system is very easy and manageable but I had a trainee that missed key elements like shipping type and inventory. Very important:) and Box Chen really helped me out and I am very grateful.

Lioness Love
United States
10 months using the app
December 11, 2024

Rami Wu was very helpful in resolving my issue. Would have never resolved on my own.

Lumina Local
United States
About 2 months using the app
October 13, 2024

I would like to leave a review for Sita Cui, who has been incredibly professional and efficient. As a new user of CJ Dropshipping, I really appreciated her support and guidance throughout the process. She responded quickly to all my questions and made everything much easier for me.

Thank you, Sita Cui, for your excellent service!

Ezenda
France
3 months using the app
October 1, 2024

I’m really happy with the service I received. The products are high quality and exactly what I was looking for. A big thanks to Suki for her outstanding help! She was patient, attentive, and made sure everything went smoothly. Her support made the whole experience stress-free. I’ll definitely be coming back. Thanks again for the fantastic service!

NOVELIQ.
Netherlands
4 months using the app