Reviews (9,643)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

May 7, 2024

Amazing and quick service from Leah Cheng. The Agents are fast and try their best at responding and resolving my issues.

Xellus
Sweden
5 months using the app
February 26, 2024

*ROXANE*
working with my agent roxane is great! she is very helpful and always finds a suitable solution for my concerns. i like working with her.

Foxypets
Switzerland
Over 1 year using the app
July 29, 2024

Billy is good agent ! Thanks

BTR12
Canada
3 months using the app
February 2, 2024

Kribee is an exceptional partner, all my requests were solved in a matter of seconds, i had a huge trouble and he made it easy. Thanks a lot!! Totally recommended!

Aetheralis
United States
3 months using the app
June 6, 2024

Oliver Xu replied all my questions really fast and very kindly. Super recommended, efficient and professional.

Divinux
Australia
5 months using the app
May 4, 2024

Spoke with Angel the REP and she is awesome. She helped me so fast and love the Customer service the have in place

Beauty/Healthy
United States
4 months using the app
June 20, 2024

I had a fantastic experience with CJDropshipping. Niky Huang, the staff was incredibly helpful and knowledgeable. Thanks a lot Niky.

Bibek Outlets
India
3 months using the app
January 27, 2024

I've been using CJ for some time now and their customer service is perfect. I'm currently assigned to Alexis Wong and she does her job exceptionally well. Very pleased

Cozy Cycle
Malaysia
2 months using the app
March 7, 2024

They are always there to help, this time I was helped by Gildan. Exceptional service!

Chic Studio
United States
7 months using the app
April 12, 2024

I wanted to extend a personal thank you message to Ceci, my agent at CJ, for her invaluable assistance, consistent availability, and encouragement throughout our collaboration. Her support has been instrumental in the success of our projects, and I am grateful to have someone as competent and dedicated as her as an agent at CJ.

Thank you so much for all you do, Ceci. Your professionalism and kindness truly make a difference, and I am honored to work with you.

MagiCook
France
3 months using the app