Reviews (9,665)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

March 6, 2024

This is a great platform for drop shipping which also gives a list of options for shipping. The customer support is also fantastic. As a newbie I stuffed up something. When I clicked the speak with a human option, I was immediately connected with Alexis Wong, who swiftly helped me out in fixing the problem that I had caused myself. It was really nice to get a swift response, which saved me a lot of time.

eTrixie
Australia
7 days using the app
March 3, 2024

My agent's name is Luna and she has made my experience with CJ very quick and efficient!

FreezeFuzions
United States
6 months using the app
May 30, 2024

good customer support. Zoey really helped me in solving my query fast

EnigmaParis
India
6 months using the app
May 21, 2024

I would like to thanks " JoyZhou" for the support he gave me. He has been so helpful and patient to find the right informations!

tailsandpets
United Kingdom
3 months using the app
March 15, 2024

CJ Dropshipping has been excellent with it's customer service. They have a personal chat service where you can ask them questions and they are fast to respond. The person that has been assisting me is Yanky, and she is very friendly and very co-operative, allowing me to work confidently and efficiently.

Boujee Time
South Africa
About 2 months using the app
April 29, 2024

My agent Krise Qi on CJ Dropshipping has been amazing!! Always available and has answers for all of my queries.
Very satisfied :)

Leclerc Co.
Australia
4 months using the app
March 6, 2024

I had an exceptional experience with CJ Dropshipping, thanks to Marian Chen's outstanding assistance.

Marian provided prompt and helpful support throughout the entire process. I highly recommend CJ Dropshipping, especially with Marian Chen's expertise and dedication.

Masory
United Arab Emirates
5 months using the app
March 3, 2024

Box Chen has been a great help. Friendly and fast response, and the communication has been great while assisting me with my query.

Meraki Garments
Australia
5 months using the app
June 6, 2024

Le service que j'ai reçu de Linda Feng est excellent. Je recommande, service et suivi rapide.

Radiant Rayon
Canada
10 months using the app
February 23, 2024

I had low expectation to get some fixes on some orders and logistic challenges but Loker Wang Sita from CJ helped in a very short time, he did some magic, I highly recommend CJ dropshipping!

HELZAU
Netherlands
3 months using the app