Reviews (9,647)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

March 22, 2024

Eileen was very kind and helpful, fast response, great customer service! And the app integrates seamlessly…

Ezavi Amsterdam
United Kingdom
5 months using the app
January 27, 2024

Amazing customer service, quick response times, great shipping times and cost of goods!

Auroria
Australia
5 months using the app
March 18, 2024

Have been using CJ since starting, been a week everything fine by now. personal assistant Chad Wen is really helpful fast reply

Aeris Studio
Vietnam
26 days using the app
Edited February 16, 2024

Very quick response time and very good customer service. Ceci was very responsive and very helpful.

shopsovara
United States
Over 1 year using the app
Edited April 16, 2024

My agent was very helpful and always available to my questions her name (Harper) thank you for always assisting me ❤️

DAILYUSE-STORE
United Arab Emirates
3 months using the app
February 17, 2024

Nancy Wu is the best agent ever! She always helps me with all my issues, and questions, and is always helpful. CJ Dropshipping became my favourite supplier, mainly because of the great customer service, and awesome products!

Lumi Sign
Canada
3 months using the app
March 27, 2024

Bring Zhong quickly answers my questions and I get specific information. He's super helpful!!

AIMWOM JEWELRY
United States
5 months using the app
August 26, 2024

Jolie's Great! <3

PUNCHINELA'S
United States
About 2 months using the app
February 5, 2024

I am very happy with CJdropshipping so far and with the help of Chandy Chen, she answer questions quickly at any time of the day. Cjdropshipping provides quick shipping for very good shipping costs. I sincerely recommend CJdropshipping.

LovelyDays
Sweden
4 months using the app
February 21, 2024

Brilliant app, easy to use. The communication is pretty easy, thanks to my agent Harris. Thank you for helping our business with easy start.

Bang House
United Kingdom
3 months using the app