Reviews (9,545)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

December 11, 2024

Rami Wu was very helpful in resolving my issue. Would have never resolved on my own.

Lumina Local
United States
About 2 months using the app
September 29, 2024

CJ Dropshipping is an excellent platform for everyone, offering ease of use and a seamless experience. Their customer support is exceptional, responding to your questions within minutes, or sometimes even seconds. What sets CJ Dropshipping apart is the flexibility it offers—you can manage your dropshipping business whenever it suits you. I highly recommend giving it a try!

Lazani
Belgium
About 1 month using the app
December 4, 2024

Alan was amazing. They caught an order I missed and helped me get it fulfilled quickly and easily. Highly Recommend!!!

Onaré Beauty
Canada
About 1 month using the app
December 1, 2024

I’ve had a fantastic experience with CJdropshipping, especially thanks to Shinco Zhao. He’s always quick to respond and super helpful in solving any issues or offering advice. His support has made the process so much smoother. Highly recommend!

Santas Sticks
Germany
19 days using the app
November 4, 2024

Just started using CJdropshipping and had a question about shipping. I used the chat and received a quick response from Sveta. She gave a clear and concise answer to or questions. So far, we have had a good experience with CJdropshipping and hope it continues as we move forward.

Wilson Family Pet Supply
United States
21 days using the app
October 11, 2024

I had an issue that needed urgent attention, and I was fortunate to have Rami Wu from the CJ customer support team assist me. Rami was incredibly helpful and responsive, walking me through each step to resolve the problem quickly. The CJ customer service team is highly efficient, and I felt reassured by their professional and friendly approach. Thanks again, Rami, and the entire CJ team!

Trends Zone
Jordan
About 1 month using the app
September 9, 2024

I’m new to CJ but when ever I’ve needed help or assistance the advisor Jolie has been really helpful explains things clearly and guides you through it she has excellent customer service skills really good

YFY Candles
United Kingdom
Over 1 year using the app
October 12, 2024

got great support from Arina Dong which made it easy to use CJdropshipping.

Fashionnsio
India
About 1 year using the app
October 28, 2024

CJ Dropshipping is a fantastic platform for dropshipping with a wide selection of high-quality products. I'm especially impressed by the excellent customer service, thanks in large part to the dedicated support from Bonnie! She is always ready to help and ensures everything runs smoothly – simply outstanding!

mashoo
Germany
15 days using the app
November 8, 2024

Excellent experience with this agent. They were incredibly responsive and addressed all my inquiries in no time. Additionally, they suggested relevant and high-quality products. which made our collaboration much easier. I'm very satisfied with their speed and professionalism. Highly recommend!"

BBsurprises
Canada
19 days using the app