Reviews (9,664)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

March 26, 2024

Sita, has been a delight to work with, and has helped me with all my problems and queries and has demonstrated that they are a crucial asset to the team

AEVEA
Australia
12 months using the app
April 7, 2024

For me , it's the support. Almont like a hand to hand experience for seamless integration. My agent ( Leah) was also awesome. Very helpful.

Ellen Elly
United Kingdom
5 months using the app
September 16, 2024

lets go!

GiftCentre
United Kingdom
3 months using the app
August 28, 2024

an easy-to-use and interactive app

Ateliê das Ofertas
Brazil
3 days using the app
March 6, 2024

Amazing support by Cristina Chen who clarified my doubts in a straightforward and clear way! Thank you for your great service at CJ Dropshipping!

ConfyFemme
Germany
2 months using the app
March 13, 2024

PLEASE AVOID AT ALL COST!!. They are very dishonest and do not care about your business. I have tried them on and off over the years and this is my last time using them.

They are very dishonest and will ABSOLUTELY ruin your business. I paid for orders on March 1st. On March 6th I contacted my agent Vita Liu for an update as my orders were still not shipped. She advised me that they recently changed factories due to quality issues with the product, so I will have to wait 2-3 days for them to receive the items and ship.

On March 9th, orders were still not shipped so I followed up. Can you believe this lady was angry with me for following up on my paid orders??? She told to me tell my customers to be patient because they were further delays and orders will not reach their warehouse until March 13-15. Unbelieveable!

I had to issue refunds to my customers because no one wants to wait 20+ days for their package. This is after I paid CJ for 6-10 days shipping.

This is also in addition to providing wrong colour description. The colour on their photos is TOTALLY DIFFERENT from what the customers receive. Just Horrible!

They should honestly be banned from Shopify before they ruin other people's business.

USE AT YOUR OWN RISK! (ps. majority of their 5-star reviews are FAKE! They are given in exchange for free coupons)

Veloura
Canada
2 months using the app
April 3, 2024

Most convenient and super easy platform for beginners is this. Customer service is top rated. I'm very satisfied working with cj dropshipping.

Sentabell Shop
Italy
About 2 months using the app
April 15, 2024

Thank you Connor. You really are an incredible mentor. Hope to get help from you always brother

NkOn Marketplace
Bangladesh
4 months using the app
September 17, 2024

Angel ist sehr hilfsbereit antwortet schnell und präzise! Danke Angel

Elite Accessories
Austria
About 2 months using the app
March 7, 2024

I recently had the pleasure of working with Angel Li from CJDropshipping, and I must say the experience was outstanding. Angel provided me with exceptional support and assistance in managing my CJDropshipping account.

SheasCo
United States
2 months using the app