Reviews (9,288)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
October 31, 2024

Thank you very much to Willa Chen for her help; her support was invaluable in resolving my questions. She went above and beyond to ensure I had a smooth experience, with prompt responses, clear communication, and patience. Thank you!

SecretShopNow
Panama
2 months using the app
November 2, 2024

It was wonderful experience with support team for solving my issues. AGNES helped me with lot of stuff and help me with my request. It is free to use cj and quite easy to access and customer support is wonderful.

Sherpa
India
17 days using the app
Edited November 1, 2024

I just began using CJDropshipping and with that came many questions. Thank you very much Agnes, Pauling, Leah Cheng, and Arina (Customer Service Team) for helping answer all of my in depth questions! I see a great future with CJDropshipping. Highly recommended!

My Store
United States
About 2 months using the app
August 17, 2024

Jolie helped me so much over WhatsApp with problems I was having connecting new products to my store including screenshots and what I needed to do to fix the issues. Thank you so much for your help! I truly appreciate it. I highly recommend CJdropshipping with your store!

Trainers To Tycoons
United States
2 months using the app
October 16, 2024

it is my first time with customer service and i appreciate the help that is i found from Dolly .

ZASH store
United States
About 1 month using the app
Edited November 11, 2024

Sini Liu
⭐⭐⭐⭐⭐

"I was blown away by the customer support! They were quick, friendly, and went above and beyond to help with my order. It made the whole shopping experience so much better. Highly recommend!"

Domisana
United Kingdom
12 days using the app
November 6, 2024

Great service from Garrison Wong! He responds quickly to any inquiries, whether it's about inventory or other matters.

PERSONAL HUE
Taiwan
5 months using the app
Edited October 31, 2024

If I could give 6 stars the would get it! Amazing team en very nice people !

Byjuuls

Byjuuls
Netherlands
About 1 month using the app
September 12, 2024

I just started in the dropshipping world and the 24/7 attention received is very good. Quick responses, problem solving and constant follow-up. So far what I have been able to see deserves 5 stars. I would like to highlight the special kindness that Agent Bonnie has shown me.

Cosmobabytech
Spain
About 1 month using the app
August 27, 2024

I have just started to use CJ and I must say that the customer service is great. Zoey, my agent, was super helpful and answered to all my questions very quickly finding solutions to issues a was having due to my inexperience.

Thanks Zoe!

Daruma Power
Italy
About 1 month using the app