Reviews (9,665)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

Edited July 4, 2024

Talisa and Gildan are very kind agents. I like to work with them. They find solutions very quick!

Spiritual Lover
Switzerland
7 months using the app
August 1, 2023

Im really impressed by the service. My Agent Diana helped me really quick with my problem. She created for my a bundle like i wished and helped me with the package size. You only have to describe your problem and they will find a solution immediately. I can definitely recommend this app, even as an experienced Online Shop Creator. Thanks again Diana if you read this :)

novaskinz
Germany
Over 1 year using the app
March 27, 2024

Billy Shi was a great help getting my first order through CJ's Fulfilled. I had never used them before and he was a big help syncing my order for me and giving me directions going forward on using their platform. He was very fast and responsive needs and I really appreciated that. Thank you again Billy!

Carbone's Marketplace
United States
About 1 year using the app
July 12, 2021

Saturn is very nice and helpful customer service. Helped me to solve the issues with my orders and answers all my questions.
I really recommend this application. Thank you

Mood Boss
United Kingdom
Over 1 year using the app
CJDropshipping replied July 12, 2021

Thank you for your feedback! Your approval is our motivation.

August 1, 2021

Great app and excellent customer service. They reply fast. My agent Alan Yang and the others always help. I needed help with two things today and Collin Shao helped me out quickly and provided me with answers to what I wanted to know in a fast and nice way.

Pets Spot Shop
Jordan
Over 1 year using the app
CJDropshipping replied August 1, 2021

Thank you for your feedback! Your approval is our motivation.

July 4, 2021

I just started with CJ Dropshipping and the customer service is amazing already.! I am looking forward to building a relationship with CJ Dropshipping

Retaize.com
Canada
Over 1 year using the app
CJDropshipping replied July 4, 2021

Thank you for your feedback! Your approval is our motivation.

Edited December 2, 2023

Très bonne expérience les agents de CJDropshipping. J'ai eu affaire à Miya Huang et à Arlene Nong. Service réactif et font tout leur possible pour répondre au mieux à toutes vos questions. Je recommande.

OnlyCats
France
Over 1 year using the app
July 19, 2022

The Team at CJ dropshipping is great, Saturn Wang, Leo, and Hedy Liu have all helped me whenever I have any issues. 5/5 stars

SydneyGems
Australia
Over 1 year using the app
May 16, 2024

CJdropshipping is an exceptional platform that stands out in the world of dropshipping. As an entrepreneur who has explored various dropshipping services, my experience with CJdropshipping has been nothing short of outstanding.

EliteDomain
St. Lucia
8 months using the app
July 31, 2021

Excellent service. My agent Hugo, as well as other people like Arlen, have helped me with the questions I had and helped with order fulfillment as well. Very helpful support team and decent shipping times! I would highly recommend this app!

Sleepercove
Canada
Over 1 year using the app
CJDropshipping replied August 1, 2021

Thank you for your feedback! Your approval is our motivation.