Reviews (9,665)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

September 20, 2023

FOY From CJ Drop shipping is incredibly intelligent & helps me every time to find best products for me. CJ Drop shipping itself offers fantastic selection of amazing products.
Highly recommended.

Playera
United Kingdom
Over 1 year using the app
March 13, 2024

I've been working with CJDropshipping for almost a month now. Initially, it took some time to figure out how it worked, but it really works well. You can quickly search for all products by either product name or even with an image, and if you still can't find what you're looking for, you can request sourcing so that CJ will search for a supplier who sells that product. Moreover, all products are listed at very competitive prices, and the delivery times are always good. The service is truly excellent; you get a private agent who always helps you. In our case, that's Mango. She is ready every morning to assist us with any questions we have and provides perfect help

Nuvelle
Netherlands
About 1 year using the app
June 28, 2022

I dropship using cj for a year now and as far as to consider this CJ app it is good. The best thing I like about Cj is that they resend goods free of charge if the item gets delivered to your customers damaged. Estella Wu is my personal CJ agent and she helps me with all my issues flawlessly and timely I 100% recommend CJ

BEAUTY AND INFINITY
United Kingdom
Over 1 year using the app
October 27, 2021

Compare to other suppliers in China I worked before, I always feel more communication and more support from CJ, especially from Xiaoqi, he always follow my questions and never let me have to wait long. I can say he is the best guy in CJ during time I work with CJ. I never want to change my agency. As long as I am supported by him, that day I feel secure. I hope I can cooperate with him in the long term.

Oaks & Acorns
Austria
Over 1 year using the app
CJDropshipping replied October 27, 2021

Thank you for your feedback! Your approval is our motivation.

September 11, 2021

customer service is very fast and provides continuous service, there are no unsolved problems I would recommend it to everyone

babysafetybag
United Kingdom
Over 1 year using the app
CJDropshipping replied September 13, 2021

Thank you for your feedback! your approval is our motivation.

Edited October 2, 2023

Vincy Xi does an excellent job and is truly dependable. Her reliability is unquestionable, making her a reliable asset. I can confidently vouch for her effectiveness. The most valuable asset in the realm of CJ Dropshipping!

Ventino
Switzerland
Over 1 year using the app
April 10, 2024

I am new but very satisfied with the serivce of CJ very helpfull specialy Ashely WU response quickly...

Aysha7store
Netherlands
About 1 year using the app
April 28, 2021

My manager fiona is always available, always helps me and provides immediate support for any needs! I am really about working with cj and fiona!

Revolut Shop
Italy
Over 1 year using the app
CJDropshipping replied April 28, 2021

Thank you for your feedback! Your approval is our motivation.

May 18, 2021

I have been with CJ since several months. My agent Leo Wong is very helpful and knowledgeable and helped me every step of the way, from sourcing to finding custom packaging and ensuring prompt delivery. An easy 5 star recommendation.

The Book Lover
United Kingdom
Over 1 year using the app
CJDropshipping replied May 18, 2021

Thank you for your feedback! Your approval is our motivation.

July 9, 2024

One of the best customer service out there. Crazy fast response time with actual solution to my problem. Thanks Doki Huang !

Kristen Stockholm
Malaysia
24 days using the app