Reviews (2,641)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies order fulfillment and product management, seamlessly integrating with Shopify. They praise the responsive and effective customer service, noting the personalized support that enhances their dropshipping operations. The wide product range and reliable fulfillment process are also highlighted, contributing to high customer satisfaction and making it a recommended choice for e-commerce and dropshipping businesses.

February 13, 2024

ALTERhubs
Greece
About 1 hour using the app
June 17, 2025

Esperienza eccezzionale! Tanti dubbi ma risolti in maniera chiara e con competenza da Kribee Huang. In pochi semplici passi ho risolto tutto.
Serietà e competenze sono il suo punto di forza!

The Phoenix of Aquino Anna Maria
Italy
June 17, 2025

I want to sincerely thank the Qksource agent Bonnie Gu who assisted me with incredible patience and professionalism. I had lost the link and SPU of a product I had previously saved, and she kindly helped me find it again, even though I had very few details to give her. Thanks to her, I was able to move forward with my store setup calmly. I truly appreciate the support — excellent customer service!

OtomeChic
France
June 17, 2025

Thank you for your outstanding customer service Mr. Miki Weng your patience, professionalism, and quick response truly made my experience smooth and pleasant. Really appreciate your help today! You were super kind, quick, and made everything so easy. Thanks a lot!

AURAM STORE
Malaysia
June 17, 2025

I received a very fast & helpful answer from Wendy from CJ Dropsipping. Thank you very much!

shaply.ch
Switzerland
June 16, 2025

Kristy was very helpfull and had a lot of patience with me

Élodie Leclair
Germany
June 16, 2025

I received fast and friendly assistance with my query concerning CJ fullfillements. Feel heard and a valued customer. Alley

All Things Nice
Sweden
June 16, 2025

Kate Zhou

TALLUXX
Türkiye
June 14, 2025

They have a really good customer service, thanks to Ken I was able to solve an issue that after hours on my own I couldn't fix and with his help it was done within 2 minutes.

Great people behind this business.

Vanator
Canada
June 14, 2025

Every problem gets solved with human agent assister.

Vēlorēx
India
June 13, 2025

Excellent service, Vject Wang helped me to find some products for my shop (was in difficulty to find the good ones) he was very polite and fast to answer. Nice communication and helpful agent !! 5 stars

Boutique en ligne - Patchs silicone anti-rides
France
June 12, 2025

Angel Li was quick and efficient, finding a solution to my problem with a clear explanation. I highly recommend her.

ChicGlamandIHeels
France
June 11, 2025

Miss Luna Zhao was my guide on CJ Dropshipping and she helped me out a lot. I had many questions but she did not get frustrated even once and helped me throughout the entire process of customizing my product and packaging. Big shout out to Luna Zhao once again!

Sumi's Choice
United Kingdom
June 11, 2025

just wanna say that the service that Vject Wang did for me was 10/10, really sorted everything for me, love to work with people like this

FLINT
Portugal
June 11, 2025

billy helped me so much with a problem I've been trying to solve so days. He understood me right away and found the root of the issue quickly. 5/5

Soporla
United States
June 11, 2025

really helpfull support with agent ken yang

GymAura
Saudi Arabia
June 11, 2025

Super service, very friendly, patient and attentive to every request! For my part, I had Charlotte, she was so nice! I just started in the business and I was lost regarding a mistake I made on the site. But she managed to help me with a lot of patience. I look forward to having her as my agent again, I highly recommend her! Thank you again!

AllformeStore
Belgium
June 11, 2025

Great recent customer service experience with an agent named Phoebe, she was very responsive and helpful in coming to a prompt resolution.

TopTekStop
United Kingdom
June 11, 2025

I'm really satisfied with the service provided by Vject Wang from CJdropshipping. Very helpful, responsive, and professional. Vject went above and beyond to assist me with my orders and questions. Highly recommended! Thank you so much, Vject!

FixoraTech
Malaysia
June 10, 2025

Angel provided phenomenal service! I was having trouble with customizing my packaging and she helped me figure it out from finish to start!

LABAENA
United States
June 10, 2025

Thank you so much for your great services and also information mr Beatrix Hua

Spliterra
United States
June 10, 2025

I was very satisfied with how my agent Kimberly helped me sourcing my product. I was very confused but she helped me very quickly. Thank you cj for hiring great people like Kimberly.

Delmira
United States
June 9, 2025

I had a great experience with Angel from CJ Dropshipping’s customer service team. She was very helpful, patient, and answered all my questions quickly. Thank you so much, Angel! Highly recommend her support!

Runner Up Wellness
Cyprus
June 9, 2025

Much faster than expected! The customer service is very proactive and always replies within minutes. Super satisfied with the experience – highly recommended!

All Day Bazaar
Italy
June 9, 2025

Thanks to kribee Huang , she was so communicative and help full.

Black beauty
United States
June 8, 2025

Excelente servicio, pude hacer todas las preguntas y sin ningún inconveniente

La vitrina
Chile
June 7, 2025

A Wendy pour son professionnalisme qui rend fluide la communication avec CJdrop, bonne approche clientèle.

Elanza
France
June 7, 2025

Frozen IL
Israel
June 7, 2025

Very helpful customer service received from Leah Cheng, helped me with my enquiry. Very professional.

FusionGear&Tech
United Kingdom
June 7, 2025

Absolutely amazing customer Service. I had an issue with my Cj app shipping location thing the customer support representative Gildan really helped me and fixed my issue. Thank you so much Gildan for helping me out

Pier21
United States
June 6, 2025

The best support i have ever experienced on any platform. They really care about you and help resolve the issues in seconds. The platform needs to be a bit more user friendly but the support is match less. Had a wonderful experience with Box Chen support agent. Thanks for the help

Imperiss
United Kingdom
June 6, 2025

Alan, the customer representative at CJ Dropshipping, was very helpful and responsive. As soon as I explained my issue, he quickly understood the situation and provided an effective solution.

His professional and supportive approach made the process smooth. I appreciate his assistance and thank him for the excellent support.

Protonverse Labs
Türkiye
June 6, 2025

bazaar
Canada
June 6, 2025

Couldn't ask for better customer support. Connie was fast to respond to may question. And got right to the point of it. The more I work with them the more I like this company and there customer support.

Complete Home Collections
United States
June 5, 2025

Great support help! Paradise Zhong was brilliant.

SYNQ
Australia
June 5, 2025

Great support from Ken !

PearlSea™
France
June 5, 2025

We could not have build a store if it wasn't for Alley's (CJ Dropshipping) help. She is extremely knowledgeable, professional and very friendly. She replies within seconds of our queries. Wish other companies could be like Alley.

Thank you for always helping Alley......Will call again and again.....HeHeHe

La-Botiq
South Africa
June 4, 2025

Helped me right away, highly recommend

Thirstree
Canada
June 4, 2025

Excellent support from Phoebe! Everything was handled professionally and on time. I'm really satisfied with the service.

내 스토어
South Korea
June 4, 2025

Thanks to Wendy Yuan for your help

My Store
Nigeria
June 4, 2025

Micki Weng did a super Job. im Happy with his work.

Heldenhaft
Switzerland
June 4, 2025

Alma Brillante
Philippines
June 3, 2025

Angel was very helpful, thank you.

My Store
New Zealand
June 3, 2025

Excellent support! Thanks to Angel Li for helping me

thetruequantum
France
June 3, 2025

Billy good guy

TapeX
Norway
June 2, 2025

Great support from Angel Li!
Angel Li was super helpful and professional. She solved my issue quickly and was very kind throughout. Thank you so much for the great service!

Arlettia Collection
United Kingdom
June 2, 2025

সুন্দর

Mobarak
India
June 1, 2025

Bonnie was super friendly and helpful. Great communication- thank you so much!

My Store
Germany
June 1, 2025

Amazing support and availability from Connie
Thank you

Paworangers&Co
France
June 1, 2025

Great app and really great service. You get your own personal agent that helps you alot.

+ the customer service is very quick.
Billy answered me quick and helped me!

Highly recommend this app.

Healison
Netherlands
June 1, 2025

I want to rate the excellence service! Particulary thank you to Jade as well as the customer service members Arina and Kristy.

keenkitchen
Austria