Reviews (9,665)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

September 27, 2023

App ben strutturata
Assistenza Top. La mia agente Linda è sempre molto disponibile a qualunque ora e molto gentile
Non so come farei senza di lei

Ciclismo Kompulsivo
Italy
Over 1 year using the app
Edited January 13, 2025

First class service and pro active support. Always looking for the best options for me. April at CJ has improved my business 10-fold. Highly recommended.

Brooks Depot
New Zealand
Over 1 year using the app
May 18, 2023

Hi. I got my first order this morning. As I've just opened my shop. I'm really pleased it's open. But I needed help in some of the technical areas. I must say, I was very impressed with Bonnie Gu, as she was very patient with me and led me through the process. This is an exciting new journey for me. And customer service was fantastic!!! Thank you Bonnie Gu

Maramalive
New Zealand
Over 1 year using the app
April 9, 2024

Suki Huang answered my questions quickly and in detail. I'm very satisfied

NALUX
Switzerland
About 1 year using the app
January 5, 2022

Shipping time is decent, and they have very friendly Agents and a good Variety of Products. I would try it out.

Ayvin
Germany
Over 1 year using the app
CJDropshipping replied January 5, 2022

Thank you for your feedback! Your approval is our motivation.

Edited January 30, 2021

I am using CJ now from several months and I am really happy and satisfied. My agent Bonnie Chen is very professional and solves all my problems. In addition the support is very reactive, fast and polite specially Abby Lu who is very helpful and gentle !

DanielDesign-Paris
France
Over 1 year using the app
CJDropshipping replied January 18, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 30, 2023

Leah Cheng's assistance was nice to me. Their live chat assistant is really good.

Velucina
United Kingdom
Over 1 year using the app
April 13, 2024

Im working with CJ and Jolee my agent is always there for me and helps me a lot with my work!

Menoa
Germany
About 1 year using the app
June 25, 2024

It my first time doing droppshipping, Thank God I met a good and patient person, he is guiding me very well, when I need help , is always available. Very good customer services
Thank you Gildan

Phumelo online store
South Africa
About 2 months using the app
April 16, 2024

I had April Wang as my supporter. I'm very happy with th support. It is always easy, super fast and the problems were solved quickly. Thank you for the support.

pikk
Switzerland
12 months using the app