Reviews (9,624)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.
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My agent Harvey Zhang is awesome, he is always happy to help.
Great customer support thanks to Kaycee for helping getting my first order setup very thankfull
This is a Great and reliable way to ship my orders for my Shopify store. The Customer service is excellent as Doki Huang helped me figure out any issues. Overall great service and app!
This app is absolutely fantastic! I’ve been using it for a while now, and it never disappoints. The level of customer service, especially from Stacey Ya, is beyond exceptional. She consistently goes above and beyond to provide support, always responding quickly and with helpful, detailed answers. It’s rare to find such a combination of speed, professionalism, and genuine care. I’m truly impressed by the overall experience, and I highly recommend this app to anyone looking for both efficiency and outstanding service. You won’t be disappointed!
Stay away from CJ.
All the 5 star reviews are from new people who CJ's agents prompt into leaving a review right after they answer one question.
Their customer service is very poor - terrible communication skills, they'll forget/not do things you've asked for, very poor English, and a whole heap of problems.
Shipping - Shipping times & processing times are HORRIBLE. I've had so many orders with processing times taking anywhere between 5-13 days (this is on top of shipping) and they'll just say "im sorry for the delay".
Shipping prices are well above market rate, switching to a private supplier after how terrible they are.
If you actually value good shipping times, customer service, quality pricing, and want to have a good experience for your customers do NOT use CJ.
They also don't answer their support email, already tried to get in touch.
Good exchange with Angel Li. I quickly got what I needed to keep working.
Kribee Huang, what a true gentleman and thank you for guiding me how to navigate and operate CJ dropshipping easily. Highly Recommended! Thank you
CJ Dropshipping offers an outstanding service and is an excellent choice for anyone involved in dropshipping. Particularly noteworthy is the competent and friendly advice that is available at all times. Amy Huang, my personal agent at CJ Dropshipping, impressed me with her professionalism and commitment. she is always available, answers all questions quickly and precisely and offers valuable tips to optimize the business. Thanks to her, I feel well looked after and know that I can rely on the service of CJ Dropshipping. A clear recommendation!
Chloe Zhang is fantastic to work with - very helpful! Highly reccomend
Surprisingly good and patient service, lots of products with a great profit margin, relatively easy to use and also works with eBay. Warehouses also available in Europe, so that if you have more financial means you can have the goods locally and ship them even faster. Shipping times are also very good (you can set how the goods should be shipped). White labeling is also possible. I am very satisfied.