Reviews (9,667)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

Edited July 26, 2022

The Team at CJ dropshipping is great. Mango Hu helps me whenever I have any issues. Well done!! nice!

SuperUsefulStore™
China
Over 1 year using the app
May 22, 2024

Really good customer service very responsive. Special mention to Yori Lin

Pixi case
United States
7 months using the app
June 3, 2024

Appreciate the support from Rebecca. Fast and give a lot of value.
Thank you.

ZENBRACELET
France
5 months using the app
Edited November 16, 2021

CJ dropshipping customer service responds quickly to my customer queries, and is useful in providing an all-in-one logistics solution for sourcing and shipping products to customers. It's a service I would recommend!

Explorer Kitchen
Singapore
Over 1 year using the app
CJDropshipping replied November 16, 2021

Thank you for your feedback! Your approval is our motivation.

Edited July 3, 2022

Tracy is a very kind, lovely, patient and helpful agent, who solved all my shipping issue in 2 minutes. She is great and professional in handling client issue. What a great honour she is my agent. Whenever there is an issue with my orders she will notify me via Whatsapp so that I can be notified early and instantly, this is the most respectful service so that all my orders never get any unnecessary delays.

Lux Jewel Co
Malaysia
Over 1 year using the app
CJDropshipping replied June 21, 2021

Thank you for your feedback! Your approval is our motivation.

January 2, 2024

sita cui's help was super fast, very professional and super friendly! she got my problem solved in no time. 5 stars for a perfect service!

DORADOBOX
Switzerland
About 1 year using the app
March 19, 2021

This app is amazing , agent are available , give you all informations you need, you have access to all products you need . It is user friendly and make dropshipper's life easier.

Ilience
Guadeloupe
Over 1 year using the app
CJDropshipping replied March 21, 2021

Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!

June 30, 2021

Such a great company - very reliable, fast shipping, cheap prices and very good customer support. All in all perfect experience.

nadget
Germany
Over 1 year using the app
CJDropshipping replied June 30, 2021

Thank you for your feedback! Your approval is our motivation.

November 5, 2020

This app is great with professional customer service. My agent Cissy is patient and helpful. She responded to my questions promptly and helped my work on my customized packaging to my satisfaction.

Lux and Pink
United States
Over 1 year using the app
CJDropshipping replied November 9, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 30, 2022

I have been using this app for almost a year now.i have been assigned to three different agents and they were all brilliant in helping me out when needed. At present, Tracey is my current agent and she has Been so helpful. I will recommend this app to anyone.

charoseconcept™
United Kingdom
Over 1 year using the app