Reviews (9,668)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

June 30, 2022

I have been using this app for almost a year now.i have been assigned to three different agents and they were all brilliant in helping me out when needed. At present, Tracey is my current agent and she has Been so helpful. I will recommend this app to anyone.

charoseconcept™
United Kingdom
Over 1 year using the app
February 29, 2024

I have been working with CJ for almost a year now and I can safeky say that this is by far the best platform to use and its not even close. my agent Ceci has been so helpful since the start and I am very grateful for everything she has done for me

Pheromania
Canada
About 1 year using the app
Edited August 29, 2021

Love using CJdropshipping! Fiona is my agent and she responds super quick and always tries her best to fulfil my requests . Other agents that helped me alot is Christina Chen and Nico Zhang who came to my help so quickly within minutes in the help chat in the CJ platform

myneonpets
Singapore
Over 1 year using the app
CJDropshipping replied December 22, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 26, 2023

Great service, great agent (Yuliya Chan) who always listens and provides the necessary solutions quickly.
I highly recommand.

comfortist
France
Over 1 year using the app
April 28, 2024

Great customer support. Sulee Li is always available and has solutions for our problems. Would absolutely recommend it.

Home Vibes
Switzerland
10 months using the app
July 19, 2021

Whenever I need it, I find help here. I want to thank my agent, Collin Shao, for all that he has helped me. His help has been very important to me and without him I would not have been able to solve my problem. Thank you very much Collin.

La Vie En Rose Couture
Spain
Over 1 year using the app
CJDropshipping replied July 19, 2021

Thank you for your feedback! Your approval is our motivation.

May 7, 2020

Hands down the absolute best supplier you can get your hands on. If you're using CJDropshipping, you'll have a serious competitive edge on your competition. MUST DOWNLOAD APP. 5/5

ConsciousGuardian
United States
Over 1 year using the app
CJDropshipping replied May 7, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited July 13, 2021

Dont read these 1 star reviews CJ dropshipping reviews. get an agent and everything becomes easy my agent aria lv is amazing answeres me any time of day and i know that must be hard for her and she helps out with anything i have trubbles with mainly just contactiong the suppliers

UR Clarity
United Kingdom
Over 1 year using the app
CJDropshipping replied June 22, 2021

Thank you for your feedback! Your approval is our motivation.

Edited March 1, 2024

I couldn't be happier with CJ Dropshipping's game-changing support and pricing!

Their customer support is next-level – responsive, reliable, and real. Any questions or issues, they're on it like clockwork. It feels like having a business partner who's got your back 24/7.

And let's talk prices – unbeatable. CJ Dropshipping offers top-notch products without breaking the bank. As a budget-conscious entrepreneur, their pricing has been a game-changer for my business's bottom line.

In the fast-paced world of e-commerce, CJ Dropshipping stands out for their support and affordability. Kudos to the team for making my journey smoother and more profitable!

Bin helped lot with customer support cheers to him! Bin Han is very good good good good good.

Outfit Lander
United States
About 1 year using the app
Edited March 28, 2023

The app is still under test, so far it is quite good.. shipping is fast, customer service is prompt and responsive.. CJ Team is amazing in terms of getting back to you with your sourcing request, product clarification etc.. Estelle is one awesome agent to work with.. I would continue to work with them. Thank you CJ Dropship!

The Posh Puss
New Zealand
About 1 year using the app