Reviews (9,553)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

September 25, 2024

I had a problem and wanted the money back that I had loaded onto it. Amelia helped me with it and was able to solve it really well

FitFusion Hub
Switzerland
4 months using the app
November 14, 2024

I am heartily writing a positive review for my new friend Harvey Zhang, he has solved my problems and enabled me to move forward. Thank you very much!

Villavora
Italy
5 months using the app
December 14, 2024

Very easy and helpful. My agent Angel is really helpful and solved all my problems with speed and ease!

HappierBod
United Kingdom
4 months using the app
October 18, 2024

Hello,
I am so happy with the services of my agent Kaycee and her team you deserve the 5 stars and more... Great Kaycee!!! Thanks a lot. I'm starting my collaboration with CJDropshipping, which I call CJD :)... and I'm already completely satisfied.
A pleasure to work with you, Kaycee, you are the best Agent :) it's the start of a great collaboration, I recommend +++

Beavely Home
France
22 days using the app
September 4, 2024

Been using CJ for over 3 months now and can never complain about anything. always the best experience. Highly recommended!
Camilia Zhu is one of the most friendly staff in Cj. whenever i need any help she helps you like its her own business.

Axel Luxe
Sweden
5 months using the app
November 22, 2024

I can only recommend the app, they have a good customer service, a special thanks to Skylar Dai she has always helped me.

Yuvara
Switzerland
About 1 month using the app
September 10, 2024

CJ Dropshipping Review: 3.5 Stars

I've been using CJ Dropshipping for a while now, and while there are aspects of the service that are frustrating, my experience overall has been balanced by the exceptional support from my agent, Miya Huang.

Let's start with the positives. The platform offers a wide range of products, and their user interface is relatively straightforward to navigate. When everything goes smoothly, orders are processed and shipped in a timely manner, which has helped me maintain good relationships with my customers.

However, there have been recurring issues that can't be overlooked. One of the most frustrating aspects has been the inconsistency with product availability; items I've planned to sell often become unavailable without notice. Additionally, I've encountered a few instances where products arrived damaged, which impacts customer satisfaction and requires time-consuming resolutions. These problems can be quite disheartening, especially when they affect your business's reputation.

That being said, the saving grace of my experience with CJ Dropshipping has been my agent, Miya Huang. Miya has consistently gone above and beyond to help me navigate through these frustrations. Her service has been exceptional – always responsive, understanding, and as accommodating as she can be. Miya has been the glue keeping me with CJ Dropshipping; without her, I might have moved on to another provider. Her dedication and customer-focused approach are easily 5 stars.

While there are definite areas for improvement within CJ Dropshipping, having a dedicated agent like Miya makes a significant difference. If they could address the product availability issues and improve the quality checks on their products, my rating would certainly go higher. For now, I give CJ Dropshipping an overall rating of 3.5 stars, with 5 stars reserved for the exceptional service provided by Miya Huang.

Enchanting Intimates
Australia
About 1 year using the app
November 12, 2024

Great app and reliable supplier! The support system is excellent. Ashley Wu has always been helpful with all my questions and concerns. I highly recommend this app.

Unity Vibes
Germany
29 days using the app
August 28, 2024

I've been using this platform for over two years now, and I highly recommend it to anyone looking to start their own business. The platform is intuitive and user-friendly, making it easy to navigate and manage various aspects of my business. One of the standout features is having a dedicated personal agent to assist with any questions or concerns. I consider myself fortunate to have Vincy as my agent; she consistently goes above and beyond to support me and my team. Her prompt updates and effective solutions have been invaluable. I'm genuinely grateful for her exceptional service. Thank you, Vincy.

rioana®
Canada
7 months using the app
December 5, 2024

Worked with support (Angel). She did everything in her power to help me. She also forwarded the information to my agent when the issue went beyond her power. Appreciate her time and efforts in my matter.

Pet Gear Champions
United States
19 days using the app