Reviews (2,643)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies order fulfillment and product management, seamlessly integrating with Shopify. They praise the responsive and effective customer service, noting the personalized support that enhances their dropshipping operations. The wide product range and reliable fulfillment process are also highlighted, contributing to high customer satisfaction and making it a recommended choice for e-commerce and dropshipping businesses.

March 13, 2025

Thank you Kate Zhou for the fast service and lots of useful information!

VELLUTO
Lithuania
Over 1 year using the app
December 11, 2024

I am so happy with my agent Raymond He, he is so helpful and gets all my requests completed. He recently has put so much effort into getting everything perfect for me with my product, and even went an extra mile to ask the supplier to do certain arrangements for my packaging.

excellent and very fast service!

CosyBunnyToes
United Kingdom
10 months using the app
December 26, 2024

I am happy to work with Cj dropshipping, every agents from Cj customers service are very helpful and quick responser, I wil mentioned especially "Jolie" who helped me lot for the information of my products and variants, i will also mentioned the ticket team who always help me to clear about inventory and sourcing. I prefer Cj dropshipping to scale your shop

Proboutiquee
France
About 1 month using the app
December 2, 2024

Exceptional Service Thanks to Shinco Zhao!

I’ve been working with CJ Dropshipping for a while now, and my experience has been nothing short of amazing, especially thanks to my dedicated agent, Shinco Zhao. His professionalism, responsiveness, and expertise truly make a difference in managing my business.

Shinco has supported me every step of the way, whether it’s sourcing high-quality products, negotiating the best prices, or quickly resolving any issues. He always ensures my orders are processed and shipped promptly, guaranteeing maximum satisfaction for my customers.

Thanks to his dedication, I’ve been able to optimize my time and increase my profit margins. I highly recommend CJ Dropshipping to all entrepreneurs, and if you have the chance to work with Shinco Zhao, consider yourself in excellent hands!

Thank you, Shinco, for your constant support and unmatched efficiency.

La Boutique Origi'Nails™️
France
Over 1 year using the app
April 22, 2025

Great service provide by Kaycee Chen. Thank you.

Black Sun Nova
United States
6 months using the app
March 1, 2025

Love the service and Angel Li was the quickest and most efficient!

LumiCare
United States
8 months using the app
December 26, 2024

I am very happy with CJ and especially my own agent Aron Lee, very calm and always manage to fix one's problems, good and fast communication and always there 24/7, large assortment of products and very safe

Amoré Jewelry
Sweden
4 months using the app
November 28, 2024

If you are looking for one voice for customer service all over CJ Dropshipping, that would probably be the voice of Dolly Liu. She pays such great attention to the customers, yet she never fails to reach higher ends in making everything work. From organising everything on the timely deliveries, to being able to attend on product and stocks, Dolly has proven fantastic assistance time and again. Never has anyone else's responsiveness and dedication made such a difference in one's business operations. I feel reassured knowing that she is available to assist at all times. Thanks, Dolly, for your professionalism and hard work!

Gorgeous Feather
Canada
8 months using the app
December 2, 2024

Exceptional Support from Gildan at CJ dropshipping.
I want to take a moment to acknowledge the outstanding assistance I received from Gildan at Cj dropshipping. From the moment I reached out, Gildan demonstrated exceptional professionalism, deep knowledge of the platform and a genuine willingness to help.

Every question I had was addressed promptly and with clear, actionable guidance, making my experience seamless and stress-free. Its rare to find such personalized and efficient customer service these days, and Gildan truly sets the standard.

Thank you for making my journey smooth and enjoyable. I highly recommend Gildan and the CJ dropshipping team to anyone seeking reliable and friendly support.

Purrfect Pawz
United States
Over 1 year using the app
February 13, 2025

So disappointed with this

Good range of products but for all the test orders we did - not a single one get shipped and had to cancel to get a refund

Jinsted
United Kingdom
16 days using the app