Reviews (9,695)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving ...

Edited July 25, 2023

I recently had a disappointing experience with CJDropshipping's customer support. I had an issue with tracking a package I purchased four days ago and reached out to their support team for assistance. Unfortunately, my concerns were not addressed adequately.

A representative named Cheria was unresponsive and did not provide the help I needed. This lack of communication and support has left me ...

AiryArtifacts
Germany
4 days using the app
CJDropshipping replied July 26, 2023

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the ...

December 14, 2020

The app makes it difficult to do good business because the freight is very expensive. Overall it is well organized, but expensive compared to others, perhaps worth more to those who work with dollar or euro.

MulherChique.com
Brazil
About 14 hours using the app
CJDropshipping replied December 14, 2020

Hi, sorry for your bad experience. If you have any problems with us, you're welcome to contact our support by email or online chat. Email: support@cjdropshipping.com Chatroom ...