Reviews (9,678)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive dropshipping services, noting its competitive pricing, broad product range, and user-friendly interface. Key features like real-time tracking, seamless Shopify integration, and effective inventory management are particularly valued. Fast and reliable shipping options, along with exceptional customer support, are frequently praised, with dedicated agents recognized for their responsiveness and professionalism.

April 3, 2024

I was having an issue with fulfillment of an order because I had other products in the order that aren’t fulfilled through CJ.. Linda was quit to offer support and help me out!!! Their customer support team is simply amazing!! What took me hours trying to figure out on my own, they helped me with in just a few short minutes!!

Simply Southern Spirit
United States
4 months using the app
May 24, 2024

Alan is a super customer service. He has answered all my doubts, and even though I have not started he has helped me to do it right and avoid mistakes by answering every doubt I have.

idtalylingerie
Canada
9 months using the app
July 7, 2024

Best service, my agent took time to explain to me all the process because i had difficulties, i appreciate her patience, she was very professionnal. Thank you! I suggested my friends to try CJ

Brakha
Canada
6 months using the app
March 1, 2024

Very, very great services. I faced a problem with my email and that was my fault. They did their best and helped me and the problem was solved. Despite my weakness in English, they were patient with me and helped me. Thank you, and especially thank you to Mrs. Suki Huang.
with my regards
amaniva.shop

AMANIVA
Belgium
11 months using the app
August 30, 2024

Awesome feedback and responses from the team at CJdropshipping and in particular Yori Lin with exceptional customer service.

Snatched Shapewear™
South Africa
2 months using the app
May 7, 2024

i wishihad more time to dedicate but ido residential maintenance.i would like to start sourcing to my employer. i cant get anybody to look at my stores page

My Store
United States
4 months using the app
March 2, 2024

Just started my shop and I am in the testing phase and so far customer service has been good. I have been working with Ashely wu and she has been very helpful in guiding and explaining things.

HAPPY MARGOT
United States
4 months using the app
February 28, 2024

CJ offers exceptional fulfillment services with reliable and speedy shipping. Their customer service, especially Karen, is outstanding, providing dedicated agents to assist with all inquiries. I'm thoroughly pleased with the level of care and attention we've received. Navigating their system is effortless, making it the top choice among other 3PLs and fulfillment services we've tried.

Lovlie
Germany
3 months using the app
August 5, 2024

Miya Huang is one great reason to recommend this app. Miya's attention, willingness to offer best guidance and the resolve shown to research for best advice proves to be indispensable.

C.I.C.S.
Barbados
4 months using the app
October 28, 2024

J'aime la plateforme, car il est tout-en-un et il y a une équipe active pour répondre aux questions. Mais je trouve un peu complexe l'ajout de produit dans la boutique et aussi la suppression de certains produits, notamment POD enregistré dans mon espace personnel.

PLEZANIMO
France
About 1 month using the app