CJdropshipping: Much Faster , 7,596 reviews

Aurora Huang provided exceptional customer service for my CJDropshipping needs. Her responsiveness, attention to detail, and willingness to go the extra mile made my experience seamless. I appreciate her expertise and friendly demeanor, making it a pleasure to work with CJDropshipping. At first I was nervous on how to go about dropshipping but then she reached out to me and fed me with great ideas on things I should know. Thanks a lot Aurora Huang!!!

I contacted customer support due to an issue with fulfilling a mixed-vendor order. Bonnie Gu initially responded and attempted to guide me through the process with the "batch update to orders" feature. However, this led to an unintended disconnection of all items in the order. The situation was made more difficult when the conversation with Bonnie was left unresolved.

Fortunately, Suki Huang stepped in and was instrumental in clarifying the confusion. Suki provided comprehensive answers to all the questions and navigated us through the correct process to isolate and address the issue with the item from the other vendor. The assistance from Suki was a stark contrast to the earlier part of the exchange, demonstrating both professionalism and a commitment to resolving customer issues.

I am grateful for Suki's intervention, which ultimately rectified the situation and allowed me to complete the order for my customer. The support provided by Suki was a redeeming aspect of the service experience.

Great assistance, fast and accurate! I recommend it for now!

To be Honest the service is very good and my assistant Zoey solves all my doubts perfectly, however I consider that there are certain things which I think would be better

It is very clear to understand and work, I am very satisfied when I started, now I am satisfied and even more once the first sale is made
And see the profit you will receive for each item sold

Very pleasant to work with. He/she responds very quickly. I look forward to continuing with him/her.

fast shipping times

I have been speaking with Lea. She's very attentive to my petitions and she's always ready to help with the shipping management. Very nice! Otherwise, I also like the fact that the customer service is always there to help. You rarely have to wait to get an answer, which is great for trust especially in the beginning.

CJ has wide range of quality products and simplified sourcing, order fulfillment, and inventory management. Bin Han is a great agent - always quick to reply and helpful. Highly recommend.

I get the clarity that i need whenever i am confused through the help of my support agent Amy Huang. She replies as quick as she can and help me understand the process. Thanks Amy - you’re awesome!