Reviews (9,898)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its extensive selection of competitively priced products and user-friendly interface that integrates smoothly with Shopify. They value the fast shipping, real-time tracking, and custom packaging options that enhance customer satisfaction. The dedicated customer support is particularly praised for its responsiveness and effectiveness in resolving issues, sourcing products, and ensuring smooth business operations.

February 8, 2025

As a new shop owner, i had lots of challenges such as how to synchronize, the authorization section, customization, …
CJ Customer support Zoey is fantastic, also my agent Isla is excellent always updating me and answering my questions at any day and any time ❤️

You Buy For Me
United Arab Emirates
8 months using the app
February 25, 2025

Cj drop shipping fulfilled almost all of my order, it is easy to use and transparent. The agents are responsive to my message and solve my issue quickly. TQ CJ

Starhauz.com
United States
About 4 years using the app
April 13, 2025

Connie was super attentive to my enquiry and had it solved on the spot! I had an issue regarding shipping in which I could not ship to a certain zone. Connie heard my concerns and quickly found the solution in suggesting viable suppliers that I could use, which all had excellent costs and shipping times. She was always there to answer my questions and went above and beyond!

Ambian
Australia
4 months using the app
March 12, 2025

I’ve always had positive experiences with customer service at CJ, as they’re quick to answer any questions and always ready to help. But today, I had the pleasure of working with Angel Li, and I have to say, she went above and beyond. This is the first time I’ve had an agent ask for screenshots to better understand my issue, and she really dedicated herself to resolving it. It’s staff like her that truly make a company great. I’m impressed with her professionalism and attention to detail!

Dreamy Twinkle
Canada
9 months using the app
March 14, 2025

I am delighted to share my positive experience with CJDropshipping, particularly emphasizing the exceptional assistance provided by a your support team member, Connie Jin.

She was incredibly helpful and attentive in assisting me with combining products into a bundle on the platform. Throughout the process, she was always friendly, highly committed, and readily available whenever I had any questions. Her proactive approach was particularly impressive—she even took the initiative to follow up independently whenever anything was unclear, ensuring that every detail was clarified to my full satisfaction.

Thanks to her dedicated and professional support, the entire experience was smooth and efficient, giving me great confidence in using CJ Dropshipping’s services for my business.

Lennori
Germany
3 months using the app
April 13, 2025

Amazing service and fast support!
The app works smoothly and the team is always there to help. Big thanks to Jolie for her quick and clear assistance with custom packaging. Highly recommend!

ELITAI
Israel
3 months using the app
April 2, 2025

I recently had the pleasure of working with Ken from CJdropshipping, and I couldn’t be happier with the service provided! Ken was incredibly professional, responsive, and went above and beyond to ensure my order was handled smoothly.

Whenever I had questions or needed updates, Ken was quick to respond with clear and helpful information. His attention to detail and dedication to customer satisfaction truly stood out. Thanks to Ken, my experience with CJdropshipping was seamless, and I’ll definitely be working with him again in the future.

If you’re looking for reliable, efficient, and friendly service, Ken is the person to contact at CJdropshipping. Highly recommended!

Luminus
United States
2 months using the app
February 9, 2025

As a newcomer to dropshipping, CJ has made my first few months in this business remarkably smooth. They've simplified every aspect - from product sourcing to order tracking. I've been particularly impressed with my agents, Vincy and Bonnie, who have been exceptional in providing quick solutions whenever I needed assistance. Their responsiveness and problem-solving skills have made my early dropshipping journey much easier than expected. Really appreciate their professional support!

NOVIRA Btq.
France
5 months using the app
April 9, 2025

Working with CJDropshipping has been a great experience, our agent April Wang has always been fast to respond to any of our requests or issues and has been very helpful for us launching our dropshipping business. Very happy with the service they provide.

Pixel Arc
New Zealand
3 months using the app
April 12, 2025

CJ Dropshipping has been a game-changer for my e-commerce business. Their platform is incredibly user-friendly, making it easy to source products and manage orders seamlessly. The short delivery times and quality of products have exceeded my expectations, helping me maintain customer satisfaction.

Beautyessence
Spain
3 months using the app