Reviews (9,540)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

December 8, 2024

Gildan Wu

I was having trouble with some complex issues though with Gildan's professional help I was able to sort it very quickly. Amazing!

SOULSCAPE
Sweden
8 months using the app
December 10, 2024

I had a Problem with a product which was not what was ordered by my Customer. But my my Agend saw the problem and contacted me as soon as possible. He than talked to the supplier and got the right product. Thank you for the amazing work (Kaycee Chen)

DK KITCHEN
Germany
5 months using the app
November 22, 2024

Shinco Zhao has been nothing short of amazing! He’s always quick to respond, super knowledgeable, and genuinely goes above and beyond to help. Anytime I’ve had a question or needed support, Shinco has been there to make sure everything is handled smoothly. It’s rare to find someone who cares this much and delivers such incredible service. Working with CJ Dropshipping has been great, but having Shinco as my go-to has made the experience truly next level. Huge thanks to him for all his help!

Glow Lily
United States
4 months using the app
October 30, 2024

I’ve been working with CJdropshipping for a while now, and it’s been a fantastic experience. Their platform is reliable, and the range of products they offer has made a big difference in streamlining my business. Our account representative, Joan, has been especially incredible. He has excellent customer service skills, always responding promptly and with a positive attitude. John goes above and beyond to ensure we have everything we need, making the entire process so much easier.

LA FEMME WANDERER
Canada
8 months using the app
December 9, 2024

I had the pleasure of receiving support from "Suki" at CJ, and I couldn’t be happier with the experience! She quickly addressed my issue with efficiency and professionalism. Her prompt assistance made the process smooth and stress-free. Thank you, Suki, for your outstanding support!

pomopet
United Kingdom
Almost 2 years using the app
Edited December 10, 2024

I've been working with cj for several months now and I'm really pleased with the features, services and day-to-day support. I'd especially like to thank my agent Dolly Liu for her invaluable help, her responsiveness and above all her patience Her support when I started my business helped me a lot and she's still as efficient as ever. She knows how to meet all my expectations.
Many thanks again to her and her precious help.

WeRoadtrip
France
8 months using the app
December 18, 2024

Zoey Zheng is extremely useful and efficient. I do appreciate this quality of service for our shop https://naturalsleep.shop
We hope that delivery will happen as fast and efficient as the support is available.
Thank you all for your efforts!

Natural Sleep
Belgium
7 months using the app
November 25, 2024

I am new to dropshipping and I have been a bit nervous with the shopping season at hand. CJs app is easy to navigate and when i have had a question there has been a customer support there to assist, i wanted to make sure everything was operational so no problems for Black Friday I did not have to over explain myself or wait very long to get what i needed . Rebeca Lin was very helpful and patient with me and I am very satisfied that everything is ready and that I have the support of my vendor.

Parker Expressions
United States
2 months using the app
October 28, 2024

Hi guys,

I have had a very good experience so far with CJ. Our agent Amy Huang is amazing and she has helped us through the whole process of sourcing a product and getting a good price! She is also very nice and always there to help us. Thank you Amy!

Beneath Beauty
Mexico
7 months using the app
December 6, 2024

Very helpful. They helped me figure out all of the issues and questions I had about the platform. Specifically July Chan, she was especially helpful and provided a very good solution,.

Aureole Jewelry
United States
7 months using the app