Reviews (9,603)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and comprehensive services that help scale businesses. They praise its user-friendly interface, seamless Shopify integration, and responsive customer support, including personal agents who assist with product sourcing and order management. Fast shipping times and reliable fulfillment further enhance merchant satisfaction, making it recommended for its extensive product range and dedicated support.

September 17, 2024

Rebecca in customer support, SUPER helpful, and patient! Just a newbie, going through the order fulfilment process, and making sure all processes work, thank you so much!

BrightLine Shops
United States
Over 1 year using the app
October 29, 2024

It is very good experience with CJ drop shipping and Special Thanks to Alan, he helped to know all the process to fulfill my order.

uniquearticles
Canada
3 months using the app
December 12, 2024

Angel li helped me very good by clearing up some questions I had about taxes. Very helpfull and fast replies.

Home Curiosity
Netherlands
About 1 month using the app
September 27, 2024

Great app, I've been using it for about 4 years now and can recommend. Also, Saturn is very responsive and responsible as an account manager, providing A+ customer service.

Odell's House
Estonia
Over 4 years using the app
December 5, 2024

Worked with support (Angel). She did everything in her power to help me. She also forwarded the information to my agent when the issue went beyond her power. Appreciate her time and efforts in my matter.

Pet Gear Champions
United States
19 days using the app
January 2, 2025

I recommend this app, customer service is also very good and Quick to respond. Contacted Amelia, helped me perfectly.
The website is very easy to use.

Rowyberlin
Netherlands
13 days using the app
November 9, 2024

No subscription fee, and a good selection. Takes about 10-12 days for orders to arrive. Jolie at customer service helped. Customer service is very good which is a big bonus.

My Store
United Kingdom
3 months using the app
September 16, 2024

So far, the app has been intuitive and easy to navigate, with plenty of helpful tutorials available. Whenever I encountered more complex issues, my agent Ruth was always quick to respond with clear, concise instructions.
My experience with CJ has been nothing short of excellent, and I really appreciate the support from their team. Props to everyone at CJ for making the process this good.

Lusvie
Brazil
5 months using the app
November 5, 2024

Bellica was very helpful in resolving my issue with placing an order on CJ. She took the time to understand my concerns and worked efficiently to find a solution. Her support was fantastic and made the process much easier. I appreciate her effort and professionalism. Giving

PetFixHub
Australia
13 days using the app
November 28, 2024

Ken is a truly kind and capable customer service agent who provides quick responses. Thanks to him, using CJ Dropshipping has become much more convenient.

내 스토어
South Korea
26 days using the app