Reviews (9,680)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

February 20, 2022

Shaw Zhu is an amazing agent and always gets things done on time. Highly recommend him. They always process orders on time.

DEUCES LA
Austria
Over 3 years using the app
CJDropshipping replied February 20, 2022

Thank you for your feedback! Your approval is our motivation.

Edited September 17, 2024

The app is good, and even more the support. I've a personnal agent who is working really well, about support, VAT or order issue, So thanks you April and CJ for the great Job !

La Boutique du Pole Dance - Spécialiste de votre équipement
France
Over 3 years using the app
CJDropshipping replied June 30, 2021

Thank you for your feedback! Your approval is our motivation.

December 9, 2021

Good platform. Shaw is amazing - great customer support! Really helpful and answered all my questions readily and easily. Can depend on who you get though

WonderCovers™
United States
Over 3 years using the app
CJDropshipping replied December 12, 2021

Thank you for your feedback! Your approval is our motivation.

April 18, 2023

Excellent service, fast and professional,

Helping me with technical issues, finding products and solutions

AmericaOrigin
Canada
Over 3 years using the app
Edited November 29, 2024

Good company that is easy to work with, have been using CJ for almost 3 years now and it's the reason my store has become as successful as it is. Private inventory and global warehouses are a must for fast shipping times and CJ takes much of the work out of setting everything up.

Special thanks to my agent Isabella who is just brilliant in making sure things run smoothly. She is responsive and informative. By far the greatest benefit of CJ is their experienced agents and Isabella has been a pleasure to work with.

Valkyr Tools
Australia
Over 3 years using the app
January 30, 2021

I am a new dropshipper and the agents for CJ provide excellent service. The agents are always here to help when I need them at any time. I appreciate their help.

Kat's Company
United States
Over 3 years using the app
CJDropshipping replied January 31, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 4, 2023

CJ is a valuable asset to my business and provides great products with many different delivery options. My agent, (Estelle) is extremely proactive in spotting opportunities in my business and fast & reactive with helping me resolve queries. Would highly recommend.

CC co
United Kingdom
Over 3 years using the app
November 5, 2020

Lots of products.Fast support chat and Great customer service and very helpful. Will diffidently use the app.

Eat All Fashion
Australia
Over 3 years using the app
CJDropshipping replied November 9, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 22, 2022

I use this app this the beginning of my business and which corresponds exactly to my daily use.
It’s possible to follow our inventory, orders and more My agent Xin Ge is very responsive, she gives me solutions and allows order tracking to go well.
Thanks you for your service.
Maxime

L'ourson vert
France
Over 3 years using the app
October 19, 2023

Ken helped me and was straightforward and didn't delay in his response. Totally satisfied.

UnequelyUs
United States
Over 3 years using the app