Reviews (9,680)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

May 31, 2021

Very good support from Vaan Cai using this app. It’s great having all my questions answered, so I can make the best business decision. Thanks Vaan for your help!

Chic Pet Company
United States
Over 3 years using the app
CJDropshipping replied June 1, 2021

Thank you for your feedback! Your approval is our motivation.

Edited February 27, 2024

the best app with professional team ,aways respond and resolve any issues on a time .Thanks for my private agent June Chen .

Nova Rossa
United Kingdom
Over 3 years using the app
July 28, 2022

CJ has been an amazing experience to my ecommerce journey. Gina has been the best agent I could ask for.. She has my best interest in mind and her service is truly incredible. Anytime I have questions or need product customization, she is always just a message away and her response time is remarkable. I 100% recommend this app/company as they have superior service and do everything in their power to help you succeed.

Harmony Drums
Canada
Over 3 years using the app
May 5, 2021

Great support and team is available anytime and very helpful via chat. Especially Cristina Chen, very helpful and great prompt service.

Parisance
United States
Over 3 years using the app
CJDropshipping replied May 5, 2021

Thank you for your feedback! Your approval is our motivation.

September 28, 2020

I have been using CJDropshipping for more than a year now and have been very happy with the service. My agent Maddox has been an integral part in keeping the business afloat.

Midlur
United States
Over 3 years using the app
CJDropshipping replied September 28, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited January 22, 2021

I would like to comment on CJ's top-notch agent Alisa for the last 1 year's e-commerce journey support. Her responsiveness and customer 1st approach sets her apart from other agents I worked with before. Speed and customer satisfaction always her priority. She never let me down but set the standard even higher each time I requested her help to source for products. Alisa definitely a gem for CJDropshipping with her down-to-earth attitude, high dedication, and always approachable!

WhatsupHome
United States
Over 3 years using the app
CJDropshipping replied May 20, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

March 8, 2023

Bonjour, cela fait un bon moment que j'utilise CJ et c'est pour moi la plateforme la plus efficace et la plus complète en therme de contact et de logistique, je suis vraiment ravis de travailler avec mon agent cristal Feng qui est très réactive et compétente elle répond rapidement quand j'ai un souci et elle fait le nécessaire pour me guider. Elle me donne toujours des nouvelles sur mes livraisons je n'ai vraiment rien à lui reprocher, sa fait vraiment plaisir de travailler avec des personnes compétentes

Lakinas™
France
Over 3 years using the app
Edited January 31, 2021

I use this app as my main supplier and it helps me a lot. Catherine Li is the best agent I've ever known. Recommended!!!

Rose Lives Love
Thailand
Over 3 years using the app
CJDropshipping replied April 30, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited December 8, 2022

CJ has life-saving customer service. Mango and Rebecca in particular was very kind and prompt to resolve any issues or inquiries I had.

Galileo Lights
United States
Over 3 years using the app
December 20, 2022

Alan is very good with helping me out and solve my many questions and with fulfilling my order. thank you so much Alan

Kotodo
United Kingdom
Over 3 years using the app