Reviews (9,681)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

Edited May 30, 2023

Great service from my rep Estella :) I have been using CJ for 3 years now and I have had a very good experience with them so far!

Bobo's House
United States
About 3 years using the app
CJDropshipping replied October 28, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited October 25, 2023

CJ Dropshipping is very user friendly dropshipping platform. Fionnula Wong have given me a clear, fast and informative guildlines to me for my doubts and issues I have facing. Thanks for the support!

Cheermeric
Malaysia
About 3 years using the app
CJDropshipping replied April 28, 2021

Thank you for your feedback! Your approval is our motivation.

Edited January 31, 2023

Great corporate with CJ Customer Service June on every store fulfillment, well recommended thank you

Perfect Bella Store
Malaysia
About 3 years using the app
December 30, 2020

I have been using CJ for 6 months now and it has been the best dropshipping experience ever. Very easy to use and the shipping times are the fastest you will find for Chinese products. I have been working with my CJ agent, Ming, he is always online and able to help me on any issues with orders, tracking numbers, locating packages, and any issues with logistics. I highly recommend the company and hopefully you will be able to work with an agent that is as great as Ming!

Shine
United States
About 3 years using the app
CJDropshipping replied December 30, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 23, 2023

Greetings,

I have had the pleasure of working with CJ for several years now and have witnessed firsthand their unwavering commitment to improving their platform. I can attest to their exceptional support and customer service, which have been invaluable in my business endeavors. Specifically, BOX CHEN has been an outstanding point of contact, always providing timely and effective solutions for any issues that may arise. Thank you CJ for your continued dedication to excellence.

Magnetic Simplicity
United States
About 3 years using the app
December 5, 2023

Arlene, helped me to figure out a issue on why my products were coming out as sold out. She was fast, professional and kind. Thank you again Arlene

Teensygrden
France
About 3 years using the app
Edited June 20, 2024

The best supplier ever! Best prices and delivery time. I want to thank my agent Vincy for her professional attitude and help!!

Happier Doggo™
Bulgaria
About 3 years using the app
August 24, 2021

Best App for dropshipping, order processing is little late sometimes but yes haven't got single complaint until now from customers...my agent Arlen Wang is very helpful and supportive....kudos to CJdropshipping

Thecurvestory
United Kingdom
About 3 years using the app
CJDropshipping replied August 24, 2021

Thank you for your feedback! Your approval is our motivation.

November 18, 2021

Excellent customer service. The agent I worked with, Mandy Lu, was fantastic.
If you are looking to expand your business, I highly recommend CJ Dropshipping. Their customer service is excellent, and they are very reliable in all aspects.

Beryouma
France
About 3 years using the app
CJDropshipping replied November 18, 2021

Thank you for your feedback! Your approval is our motivation.

April 30, 2023

They are the best! June thank you for your support on our small business! I would suggest it or everyone!

PeePeePillow
Germany
Almost 3 years using the app