Reviews (9,604)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

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Merchants appreciate this app for its competitive pricing, high-quality products, and comprehensive services that help scale businesses. They praise its user-friendly interface, seamless Shopify integration, and responsive customer support, including personal agents who assist with product sourcing and order management. Fast shipping times and reliable fulfillment further enhance merchant satisfaction, making it recommended for its extensive product range and dedicated support.

October 14, 2024

CJ is overall excellent service, products and sourcing is great, and customer service with Raymond has been the best, seamless and fast, always providing solutions.

Relaxxo®
Finland
4 months using the app
November 19, 2024

I had the pleasure of working with Lea Zhang from CJ Consultation, and I couldn't be more impressed. Lea was incredibly attentive and handled all my inquiries with the utmost professionalism. She was exceptionally helpful in resolving my issues and went above and beyond to ensure I had all the information I needed. Her dedication to customer service is truly outstanding, and I highly recommend her. Thank you, Lea, for your excellent support!

Monitay
United Arab Emirates
19 days using the app
December 5, 2024

Very good and efficient service. They are always helpful

C it all
Sweden
12 months using the app
September 22, 2024

I’ve been working with CJ Dropshipping for a while now, and I must say it’s been an incredible experience. The platform is user-friendly, offers a wide range of products, and has consistently delivered high-quality items with timely shipping. What stands out the most, however, is the exceptional customer service.

I’d like to specifically mention Ms. Angel, who has been nothing short of amazing. Her professionalism, prompt responses, and dedication to resolving any issues make the entire process smooth and stress-free. She goes above and beyond to ensure that my business needs are met, and her support has been invaluable.

Thank you, CJ Dropshipping, and a special thanks to Ms. Angel for all the great work! Looking forward to continuing our partnership!

This review highlights both the platform and Ms. Angel's contribution to your positive experience.

Glam Wave ae
United Arab Emirates
About 2 months using the app
November 14, 2024

I am really happy with the customer service here with CJdropshipping. Especially with Bonnie, she was very helpful when I thought I had a problem. She solved it for me very easy and very fast. Thank you Bonnie :-)

Trend Webshop
Norway
6 days using the app
November 11, 2024

Fantastic service, fast response and quite professional. 10/10

McRick
Netherlands
10 months using the app
October 30, 2024

Amazing service from CJdropshipping. Gildan was incredibly helpful, answering all my questions with patience and going above and beyond to accommodate my needs

MIISIMA
United Kingdom
3 months using the app
September 17, 2024

Exceptional Service and Customer Care

I had an outstanding experience with Ken from CJ. His quick and efficient service, combined with his ability to truly think along with the customer, sets a new standard in professionalism. Ken went above and beyond to ensure that my needs were met swiftly and thoroughly. More companies and individuals should take a page from his book when it comes to customer service. Highly recommended!

Perquaza.com
Netherlands
About 1 year using the app
December 2, 2024

Zoey has helped me a lot in a very short time. I am very grateful for her assistance as she was fast, kind, and flexible. Thank you again!

EasterStatue
Romania
16 days using the app
November 1, 2024

Great dropshipping app and excellent support. Alan Yang helped me set up my CJ Store account and answered all my questions. He's the best!!

Techify
Brazil
3 months using the app