Reviews (9,626)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

December 27, 2024

Celia is an incredibly helpful person. Really enjoyed working with her. Recommend CJ to anyone

Inheritance Apparel
United Kingdom
23 days using the app
November 19, 2024

I had the pleasure of working with Lea Zhang from CJ Consultation, and I couldn't be more impressed. Lea was incredibly attentive and handled all my inquiries with the utmost professionalism. She was exceptionally helpful in resolving my issues and went above and beyond to ensure I had all the information I needed. Her dedication to customer service is truly outstanding, and I highly recommend her. Thank you, Lea, for your excellent support!

Monitay
United Arab Emirates
19 days using the app
Edited December 18, 2024

Great platform for sourcing and shipping products. Thanks you Stacey and Kibree for being so helpful

StretchyGuys Store
Egypt
Over 1 year using the app
December 2, 2024

Zoey has helped me a lot in a very short time. I am very grateful for her assistance as she was fast, kind, and flexible. Thank you again!

EasterStatue
Romania
16 days using the app
December 27, 2024

As a result of {Bellica Lin}, I no longer have to struggle to sync my orders with CJ.

KeMalls
Netherlands
9 months using the app
September 22, 2024

Today I also want to leave a 5⭐️⭐️⭐️⭐️⭐️ review for Billy who helped me from start to finish to complete my first order from my online store. I just want to thank him for all the support and for his patience with me

Idealist Shop
Germany
About 1 year using the app
November 10, 2024

I was happy with the consultant service, the agent Agnes helped me a lot and answered for my questions.

Maza Store
Italy
7 months using the app
October 23, 2024

Yori Lin was very quick to respond to my custom request. Her efficiency allowed me to set up my project without delay through CJ Dropshipping. I highly recommend her!

Nomad Workout
France
About 2 months using the app
January 3, 2025

the customer service is really good they help you with everything.

AireliaOpus
United States
About 2 months using the app
October 16, 2024

it is my first time with customer service and i appreciate the help that is i found from Dolly .

ZASH store
United States
4 months using the app