Reviews (9,681)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

September 16, 2020

wonderful Customer Service From CJ & Lena Jin
I am getting excellent help from ma agent Lena Jin. She answers all my questions and very fast. I really like the support of CJ. As a new beginner, I have inevitable problems for my business, Lena Jin has given me the useful advise and super patient to me. I appreciate her help.

TopFunstyle
France
Over 2 years using the app
CJDropshipping replied September 16, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited March 23, 2024

Thx Doki and Sita Cui :)

NAJM
Netherlands
About 1 month using the app
January 13, 2020

I've found working with CJ really beneficial. Great range of products at great prices. Excellent sourcing and my personal agent is fantastic and always on hand to answer questions. I have placed manual orders but the app is just a smoother and more efficient way to import, manage inventory and place orders. They are always adding features to the CJ platform to increase efficiency and improve customer experience.

Naava Gifts
United Kingdom
Over 2 years using the app
June 23, 2021

Very happy to be working with you guys! The app can bug out at times especially when sourcing items. But you guys are always on it within that day or so. I give so much credit to Fiona , she is productive, smart and super kind!

elevatemyspace
United States
Over 2 years using the app
CJDropshipping replied June 23, 2021

Thank you for your feedback! Your approval is our motivation.

January 13, 2022

The customer service is very qualitative, especially my agent Nikki Zhang whom I highly recommend because she is really perfect .

FilterCup
France
Over 2 years using the app
CJDropshipping replied January 14, 2022

Thank you for your feedback! Your approval is our motivation.

June 29, 2021

Vincy is an exceptionaly good agent, takes care of all, answers quickly and solves any problem! 5 stars

Beautino Cosmetics
Austria
Over 2 years using the app
CJDropshipping replied June 29, 2021

Thank you for your feedback! Your approval is our motivation.

November 5, 2021

It would have been wise to choose this company first. Cjdropshipping caught my attention because of its fast shipping times. Despite the site's complexity, it has great 24/7 support, so no questions go unanswered. CJ Dropshipping's team is very friendly and helpful. I got Mandy Lu as my agent and she was very helpful to me. Her professionalism and availability made me feel at ease. She is someone I highly recommend working with, and I am happy I got her as my agent. Overall, great experience.

ForVanity
United States
Over 2 years using the app
CJDropshipping replied November 7, 2021

Thank you for your feedback! Your approval is our motivation.

October 27, 2022

It is a very good application to find or sell your products. Thank you Box Chen, you are very helpful.

Time of Toy
United Kingdom
Over 2 years using the app
July 7, 2021

Great customer service by Connie Jin, my agent! Ever so attentive and quick to answer queries whenever she can. Also, proactive in offering help and giving suggestions to me! WELL DONE!

cuddlypoodle
Singapore
Over 2 years using the app
CJDropshipping replied July 7, 2021

Thank you for your feedback! Your approval is our motivation.

October 16, 2021

the best app in shopify costumer service amazing and very convenient whit costumer thank you cjdropshipping recommide it :)

kitchenfiy
Jordan
Over 2 years using the app
CJDropshipping replied October 18, 2021

Thank you for your feedback! your approval is our motivation.