Reviews (9,681)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

Edited February 28, 2023

I cannot say how better it was since I've been using them. Everything is so much easier, faster and you can communicate anytime you want with them. They check the product quality for you and source any product you would like. A special thank you to Vincy for her amazing support.

Au bonheur du chat - Boutique d'accessoires pour votre chat et pour vous
Switzerland
Over 2 years using the app
Edited March 31, 2023

My agent Mandy Lu is very serious and she awsers me very fast ! I'm happy to use CJ, the delivery time is faster. My agent always finds solutions to my problems, I have been working with them for 3 years!

Marie Louise Paris
France
Over 2 years using the app
CJDropshipping replied October 21, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 16, 2021

I would like to thank you very much for the support, they do great work. To mention a few names Elsie Meng & Hugo Hu, I hope to continue great cooperation. :)

Thunderwolf
Austria
Over 2 years using the app
CJDropshipping replied June 16, 2021

Thank you for your feedback! Your approval is our motivation.

March 9, 2023

Hello,

I wanted to express my great satisfaction with agent Alina Liu for her professional and exceptional work. Alina worked with me on a recent project and I was impressed by her competence, diligence, and professionalism throughout the process.

Alina was very effective in her communication with me and was able to respond quickly to all of my requests. She also demonstrated great attention to detail and worked diligently to ensure that all information provided was accurate and complete.

Thank you,

Adhocia
France
Over 2 years using the app
September 2, 2021

I had a few smaller problems in the beginning, but the support team did a great job managing them. I am very pleased with my new Agent Nikki Zhang. She did a great job helping me out with the products search, etc.

Cubzub
United Kingdom
Over 2 years using the app
CJDropshipping replied September 2, 2021

Thank you for your feedback! your approval is our motivation.

Edited February 28, 2023

CJ Dropshipping has been great so far. They have a very extensive selection and are adding new products all the time. My agent Shicharl is very responsive, kind, and does a great job sourcing products for me. Plus, CJ does not charge a monthly fee, which is much appreciated. 5 stars for CJ!

Urunigi.com
Rwanda
Over 2 years using the app
CJDropshipping replied November 30, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 26, 2022

Fiona is very helpful and she is amazing! She delivers above expectations and I highly recommend her for sure!

Hipurbanstyle
Canada
Over 2 years using the app
Edited December 27, 2023

I am highly satisfied with cj dropshipping and customer service agent Skye. She is very professional and always do help.

KaylaBeauty
Czechia
Over 2 years using the app
Edited March 18, 2022

I am pleased with the professionalism of Jessie Xie, my new agent at CJ's. She has been immensely helpful and guide me step by step to solve some back of the house issues with my product connections. Jessie has a great personality and I really appreciate her work ethics. Thank you for your assistance, Jessie.

Mellisa J
Australia
Over 2 years using the app
CJDropshipping replied May 20, 2021

Thank you for your feedback! Your approval is our motivation.

May 22, 2021

Good support from Cecil Chen. She is helpful, responsive and takes up individual requests. CJ Dropshipping offers loads of shipping options. Satisfied with the overall performance of the app.

Sri and Meera
India
Over 2 years using the app
CJDropshipping replied May 23, 2021

Thank you for your feedback! Your approval is our motivation.