Reviews (9,626)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

October 23, 2024

Yori Lin was very quick to respond to my custom request. Her efficiency allowed me to set up my project without delay through CJ Dropshipping. I highly recommend her!

Nomad Workout
France
About 2 months using the app
November 10, 2024

I was happy with the consultant service, the agent Agnes helped me a lot and answered for my questions.

Maza Store
Italy
7 months using the app
January 3, 2025

the customer service is really good they help you with everything.

AireliaOpus
United States
About 2 months using the app
October 16, 2024

it is my first time with customer service and i appreciate the help that is i found from Dolly .

ZASH store
United States
4 months using the app
December 4, 2024

liora was the best and help a lot i dont have any patience but she bear with me thank u lora

Novello
United States
About 1 month using the app
November 14, 2024

I am really happy with the customer service here with CJdropshipping. Especially with Bonnie, she was very helpful when I thought I had a problem. She solved it for me very easy and very fast. Thank you Bonnie :-)

Trend Webshop
Norway
6 days using the app
November 11, 2024

Fantastic service, fast response and quite professional. 10/10

McRick
Netherlands
10 months using the app
September 27, 2024

Great app, I've been using it for about 4 years now and can recommend. Also, Saturn is very responsive and responsible as an account manager, providing A+ customer service.

Odell's House
Estonia
Over 4 years using the app
October 20, 2024

Jolie Zhu really helped me ! He was fast and professional .

Thank you !

Stema
Albania
9 months using the app
October 20, 2024

I am currently using CJ and my agent is Tab Zhao. Have had nothing but positive experiences. Definitely one of the best decisions you can make for your business is finding a private agent that knows what they are doing!

Obi Masks
Canada
27 days using the app