Reviews (9,683)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

Edited November 30, 2022

Great app, I love they assign you a personal agent for your store for better communication. Mine is Eric, I've been working with him for 6 months, and has been great , i have zero complaints

Manntara
United States
Over 2 years using the app
CJDropshipping replied May 5, 2021

Thank you for your feedback! Your approval is our motivation.

March 19, 2020

CJ is the best fulfillment app there is, they provide you with your own personal agent and let me tell you Irene is just awesome, she is very available and extremely helpful, makes the whole dropshipping journey a lot easier and enjoyable.

The Mama Jill
Canada
Over 2 years using the app
September 14, 2021

I'm using CjDrop and it's working very well. Thanks to Martin for his help for the sourcing and all process !

Smoous
France
Over 2 years using the app
CJDropshipping replied September 14, 2021

Thank you for your feedback! your approval is our motivation.

February 22, 2021

Overall the app is user friendly. Whenever i had any problem, our agent, Skye always willing to help. She helped us promptly too

Craftve
United States
Over 2 years using the app
CJDropshipping replied February 23, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 26, 2024

We have used CJ as our fulfillment service for 2 years and have had a great experience working with them. Our agent, Carrie, has been very responsive and helpful. Their web app is very user friendly and integrates well with Shopify.

SleepyBabyStore
United States
Over 2 years using the app
October 18, 2022

Met a problem where the products are missing shipping method which I could not solve the problem, but the customer agent Billy Shi solved all the problems for me in 5 seconds. Professional.

Beautlifly
United States
Over 2 years using the app
May 19, 2023

CJdropshipping App: Seamless integration, huge product selection, smooth order management, outstanding customer support. Agent June: A true superstar, always there to help and goes above and beyond!

We Love Street
Germany
Over 2 years using the app
July 1, 2020

I have found CJ to be the most competitive service in dropshipping with so many services like a dedicated Agent
My agent Grace answers any questions I have and takes care of any issues that may arise during the ordering process, she will respond to any questions promptly and will contact as soon as she needs to
The shipping is always within the stated time.
All this excellent service is free and does not require any subscritpion

Lito b
United States
Over 2 years using the app
CJDropshipping replied July 1, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited June 27, 2023

My agent, Bianca, is always helpful and responsive. It's great to work with her. She makes my life much better and ensures that everything works smoothly.
I hope to keep on working with her in the long term!

Couch Handicrafts
Australia
Over 2 years using the app
CJDropshipping replied August 29, 2021

Thank you for your feedback! your approval is our motivation

Edited August 14, 2024

Nice and best-customized services to vendors. Reply on a timely basis. They are recommended for dropshipping. My customer representative executives are also very cooperative, especially Tommy and Rebecca.

Sociable Weaver Nest
India
Over 2 years using the app