Reviews (9,683)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

Edited August 28, 2023

Très bonne application, c'est l'agent Bianca qui s'est occupé de moi. Très réactif, j'ai on a pu discuter facilement, j’ai été accompagné dans toute mes démarches du début à la fin de l'installation. Tout est très claire et est toujours sympa. La qualité du service est vraiment top, je recommande fortement

Acose
France
Over 2 years using the app
CJDropshipping replied October 21, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

March 31, 2021

Our agent Howard at CJDropshipping is of good advice, Thanks to him for his support and responsiveness

Pretty Mili
Hong Kong SAR
Over 2 years using the app
CJDropshipping replied March 31, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

March 30, 2021

I just started using CJ Dropshipping but I am quite impressed. It took a bit of time learning where things are and how to place orders properly but now I know where everything is and how to do it correctly with the help of my personal manager. I probably drove her nuts but she is so patient. The inventory is updated in real-time, they have chat agents available 24/7 and they are very helpful. I would recommend if you are thinking of using them as your Chinese agents to do so.

After Nine Months
Canada
Over 2 years using the app
CJDropshipping replied March 30, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

December 27, 2023

We are working with CJ dropshipping since we started our ecom business. The support is very good, flexible and always reachable. We want to thank our personal agent Tracy for always helping and trying her best to support us with all our questions and needs. We will be sticking to CJ in a long term and are happy to have this platform.

Hypestore
Switzerland
Over 2 years using the app
January 9, 2020

I love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Red Koii
United States
Over 2 years using the app
April 29, 2022

Good app, I got a reactive agent (Shicharl) that solved my problems when it was necessary. The synchronisation with the orders is easy and quick to do.

RVB House
France
Over 2 years using the app
August 11, 2022

I love and recommend this service! Especially my agent Skye Zhu who help me more than I ever expected! Thank you again!

Canvas and Clothing Shop
Canada
Over 2 years using the app
January 31, 2024

Support Agent Ms. Wong did GREAT! Very quick, patient and helpful. (And knowledgeable!) She completely understood my questions and answered them very fast and well. Thanks again, Ms. Wong!

Goodly Variety Store
United States
About 2 years using the app
Edited January 12, 2023

Working With CJ For Quite some time. The Service is really nice as well as the agents, they are really helpful most of the time. When you get helpful people you business blooms. My current agent Lori Wu helped me a lot.

PrimaApex
India
Over 2 years using the app
Edited June 26, 2022

Cheria from CJ dropshipping is very professional and always there to help with is a fast response. Thank you so much!

Tanuna™
Canada
Over 2 years using the app
CJDropshipping replied December 15, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!