Reviews (9,683)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

Edited July 29, 2021

Awesome app, awesome support, super fast in sourcing & very professional in handling orders, thank you CJ for all the help and support specially thanks to Tracy

Euforia Jewels
India
About 2 years using the app
CJDropshipping replied May 17, 2021

Thank you for your feedback! Your approval is our motivation.

June 4, 2020

Great app with amazing customer service. Zoey has been very helpful and was able to respond to all my questions promptly.

Flow Lifestyle
Philippines
About 2 years using the app
CJDropshipping replied June 4, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

January 3, 2024

I have been working with CJ Dropshipping from the beginning of my store's development. I love its organization and user friendly design. Like any other beginner, I have had doubts, and whenever I have needed help, Customer Support has been straightforward, clear, and very helpful. Recently, I have been having some issues determining whether some of my products ship to Puerto rico, my home, and it's important for me to know this information and figure out how to obtain shipping info before listing them into my store because I want them to make it to my island. Therefore, once again, I reached out to support and Ken Yang was so very helpful and friendly. He explained what I had to do in order to have the information I needed in an easier and clearer way. Thank you so much for your help and patience, Ken! I can't be more satisfied with my experience!

byodhome
United States
About 2 years using the app
Edited August 29, 2024

Very useful app for e-commerce in Europe. The support help me when I have problems. I recommend this app. Thank you to Dolly

Gießkanne Design
France
About 2 years using the app
October 22, 2021

CJDropshipping has really helped me with my orders, an absolute must have for any e-commerce. I have been using it for a good few weeks now and I am really impressed with their top quality service so far. A big thanks to June Chen for assiting me with my issues!

Jewellery Nest
United Kingdom
About 2 years using the app
CJDropshipping replied October 25, 2021

Thank you for your feedback! Your approval is our motivation.

November 11, 2020

I've tried different dropshipping servicse and this is by far the best, in my opinion. Not only the have tons of products to choose from but also they can source pretty much anything you want if they don't have in stock.
Customer service is TOP NOTCH, Vicky, Yari and the whole staff are there for you all the way.
Great Job guys!

Misstote.com
United States
About 2 years using the app
CJDropshipping replied November 12, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited July 31, 2023

Bianca, our beloved agent from Cjdropshipping in China, is an absolute lifesaver for our business! With her exceptional logistics expertise, our products now reach customers faster. Her attention to detail, proactive communication, and care for our shipping needs make her an invaluable asset. We trust Bianca completely and highly recommend her, along with Cjdropshipping, to anyone seeking a reliable and efficient shipping partner. Thank you, Bianca and Cjdropshipping, for being true game-changers for our brand!

Mr. Brogues™
United States
About 2 years using the app
Edited January 5, 2025

Bellica has been my agent for quite some time. She was always able to find a quick and effective solution to any problem. I appreciate that she is not responding with scripted responses and will always try to understand what the issue is and how to assist.

She is the most knowledgeable agent I have ever interacted at CJ. Any problem with a supplier? She would be the one to contact them and receive a prompt response.

She works well under pressure and was able to handle any challenge I had during and after the busiest time of the year. I know she is the one you can turn to when you need something done, and I hope to continue working with her for a while to come.

Xpress Harness
Australia
About 2 years using the app
January 1, 2023

Bianca my agent has always been very helpful and replies to all my requests quickly. She is always there to help. Thank you!

LEVITAYT™
Australia
About 2 years using the app
August 17, 2022

The service is smooth and straightforward. Excellent customer service. Bianca was very patient, helpful and answered all my questions concerning my issues.

Audious
United States
About 2 years using the app