Reviews (9,683)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

Edited December 30, 2024

We have been working with CJ for one year and we were able to scale our business and offer many more products than we could previously. Our account manager Roxane has done a good job on solving any issues that we have had come up and we hope to continue work smoothly in the future. Anthony and team have been great and responsive

AiMeré Luxury Collection
Canada
About 2 years using the app
October 2, 2020

Very good app. Responsive customer service and agents available at any time.
They can solve your problems very quickly.

Puppies Land
France
About 2 years using the app
CJDropshipping replied October 2, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 25, 2022

i had a great experience with your customer support it was fast was helpful and professional and espacial thx to mary li

Harmozie
Egypt
About 2 years using the app
June 5, 2021

Excellent customer service by Cristina Chen. Straightforward answers, Professional, Very nice and friendly !Highly recommended!

Shoppida
United States
About 2 years using the app
CJDropshipping replied June 6, 2021

Thank you for your feedback! Your approval is our motivation.

November 25, 2023

Tracy has the best service on earth! glad to have her as my agent

SomethingCool
Spain
About 2 years using the app
April 26, 2021

One of the best agent app in the market. They find a solution everytime you need help. The customer service is top. Love to work with cjdropshipping and the amazing team of the factory. The youtube channel is very very informative. So nice that we have the posibility to see factory in videos. Love you china people. For sure will I come one time visit your amazing country. 5 stars because they work hard and with profesionalism. My agent is Celia and sie is just amazing.

Earth of me
United States
About 2 years using the app
CJDropshipping replied April 26, 2021

Thank you for your feedback! Your approval is our motivation.

Edited November 30, 2023

The greatest and best fulfillment App in Shopify! My support agent - Mango is very supportive and prompt enough to help with my order fulfillment, without all this assistance, my Q4 would not have been so successful. Thumbs up to Mango and CJ!

Meowgicians™
Malaysia
About 2 years using the app
Edited October 4, 2020

Perfect, they listen and help us quickly. The people I've had on the chat (Sylvia and Vicky) have been a great help. Recomend

Loryos
France
About 2 years using the app
CJDropshipping replied October 4, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

August 31, 2021

I have just use CJ app to complete my first order. The service team is great especially my agent Shirley help me all the way from order fulfillments and solving problem with package delivery. Very patience with me. Excellent service so far. Highly recommended!!

5th Basic
Canada
About 2 years using the app
CJDropshipping replied September 1, 2021

Thank you for your feedback! your approval is our motivation.

July 16, 2022

dropshipping service great, Tracy's support is also great and 24/7 available. answers my doubts and helps me without hesitation

Melyus.shop
Italy
About 2 years using the app