Reviews (9,602)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and comprehensive services that help scale businesses. They praise its user-friendly interface, seamless Shopify integration, and responsive customer support, including personal agents who assist with product sourcing and order management. Fast shipping times and reliable fulfillment further enhance merchant satisfaction, making it recommended for its extensive product range and dedicated support.

September 17, 2024

Exceptional Service and Customer Care

I had an outstanding experience with Ken from CJ. His quick and efficient service, combined with his ability to truly think along with the customer, sets a new standard in professionalism. Ken went above and beyond to ensure that my needs were met swiftly and thoroughly. More companies and individuals should take a page from his book when it comes to customer service. Highly recommended!

Perquaza.com
Netherlands
About 1 year using the app
January 3, 2025

the customer service is really good they help you with everything.

AireliaOpus
United States
About 2 months using the app
November 6, 2024

Great service from Garrison Wong! He responds quickly to any inquiries, whether it's about inventory or other matters.

PERSONAL HUE
Taiwan
5 months using the app
Edited November 20, 2024

Best Agent is Luria Xie !
Helpful every moment!
Thank You very much!
5 stars and more !

Lerani
Germany
2 months using the app
November 20, 2024

Great experience with CJ Dropshipping! Special thanks to Box Chen for the outstanding support. He was super helpful, patient, and answered all my questions quickly. Truly exceptional service!

www.Wohnwelt-Exklusiv.de
Germany
About 1 month using the app
November 2, 2024

It was wonderful experience with support team for solving my issues. AGNES helped me with lot of stuff and help me with my request. It is free to use cj and quite easy to access and customer support is wonderful.

Sherpa
India
17 days using the app
October 28, 2024

Thank you so much for Estella's help. She was always there when I needed her. Estella is the best!
i recomend 1000%

Smart Shop (Online Store for wise shoppers)
United States
3 months using the app
November 26, 2024

very impressed by Skylar , fast service also very detailed about everything I need. the care is truly a talent!

RG Store
Netherlands
About 1 month using the app
October 31, 2024

Thank you very much to Willa Chen for her help; her support was invaluable in resolving my questions. She went above and beyond to ensure I had a smooth experience, with prompt responses, clear communication, and patience. Thank you!

SecretShopNow
Panama
2 months using the app
November 4, 2024

"Aron Lee" who works in customer service is always prompt to help me. Cj is very useful for me to use comfortably.

Mu Art | Jewelry and Accessories
United Kingdom
About 2 months using the app