Reviews (9,684)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.
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Vivi Zhang, has been instrumental facilitating the communication flow. This helped me get to the correct response faster. She’s available and try to help as soon as possible when we have a problem. I would like to thank her again and to her team to helping me out developing my business.
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Leah from CJ is awesome and patient with me. Very helpful. (January 10, 2024)
I would like to thank Stacey Ya for helping me create a special order today. She was very helpful and works efficient and fast. (July 5, 2024)
CJ Dropshipping is by far the best app for fast shipping, quality products and great customer service. They assign you a personal customer service agent you can always count on. My agent Cherry Xu is always there to help with any issues or concerns that arise. I would highly recommend this app for anyone getting into drop shipping.
Very good support, reply fast and very effective. Tanks to Ruby Whu agent Cj who help me multiple time with short time reply, even late in the evening.
Works seamlessly. Customer service is great when required. Lori has been very helpful. But they need to keep adding more products and look into inventory tracking so customers can scale bigger.
Thank you for your feedback! Your approval is our motivation.
CJ has very good customer service. They always have agents online to answer my questions. They also provide an assigned agent to assist me. I recommend it!
Thank you for your feedback! Your approval is our motivation.
Connie Jin provided excellent service for me when consulting the chat room, she is very kind and helpful
I just started with CJ Dropshipping and the customer service is amazing already.! I am looking forward to building a relationship with CJ Dropshipping
Thank you for your feedback! Your approval is our motivation.
I work with John Tao all the time he's my personal agent and he's always on instant message for communication. He answers my questions as needed quickly and efficiently. He always knows when I need immediate help and takes care of me. I adore Jon Tao and all the employees at CJ.
Great app & company. I use CJ for products for 3 of my stores & the service has been excellent. Benson my agent is extremely helpful & has been excellent in finding solutions to ensure my businesses operate as seamlessly as possible with CJ. Highly recommended. 5*
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!