Reviews (9,684)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

August 3, 2021

My agent, Venessa D at CJ is very helpful and patient. She answered all my questions today. I highly recommend CJ!

Innovate Crocheting
New Zealand
Almost 2 years using the app
CJDropshipping replied August 4, 2021

Thank you for your feedback! Your approval is our motivation.

Edited March 26, 2023

5/5! extremly good service from DONNA, answer within minutues and great help. I recommend for sure. They also got a lot of great products and it very esay to import more.

Zerson
Sweden
Almost 2 years using the app
Edited March 15, 2023

I would highly recommend CJ to anyone looking to start a dropshipping business. Their professionalism, expertise, and outstanding customer service make them a cut above the rest. In particular, their customer service from Lotus has been truly exceptional in providing top-notch assistance. Her dedication and expertise will undoubtedly make your experience with CJ even more enjoyable and successful.

colorthecube
Australia
Almost 2 years using the app
Edited August 31, 2021

We are very happy to work with CJDropshippingm. The site is easy to use, all the information we need is available. If we need to use CJ chat, it works 24 hours. Cj's team is very professional and serves us quickly and professionally. Our Agent Howard is always available and helps us develop new products and all the issues we have. Thank you very much CJ Team and Howard for the excellent service.

Golden Shop®
United States
Almost 2 years using the app
CJDropshipping replied June 23, 2021

Thank you for your feedback! Your approval is our motivation.

September 28, 2020

i used this app to help me do a lot of sales and ship in fastest time. Thanks to assistance service, they found many solutions with me to improve marketing of some products

Cuisine-Lab
France
Almost 2 years using the app
CJDropshipping replied September 28, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited July 18, 2023

CJ agent Amy Huang has been consistently very helpful over the months with all the questions and concerns that I have, from my experience with Amy, they are really fast at providing product details, images and providing solutions to help my business run smoothly. Thank you Amy!

Hermaheal
Australia
Almost 2 years using the app
July 3, 2022

Have been having a really good experience with Tracy. She is very responsive and on top of your requests. She clearly puts in a lot of effort and takes it seriously. I am definitely pleased so far with her service. I look forward to see where the partnership with her goes!

healthyinspiredcook
United States
Almost 2 years using the app
February 15, 2023

Had a little issue with one of the product descriptions. Fionnula got back to me and found a solution for me in no more than 30 min. It's definitely easy and quick to help from CJ whenever you need it.

Zeis
United Kingdom
Almost 2 years using the app
January 31, 2023

Mandy is a great agent from this company. She replies to me within 10 minutes every time when I have issues. Their shipping options are pretty reliable when it comes to timeframes. You can even post your sourcing request via a simple chrome extension. Would recommend to give them a shot.

Eco Commuters
Hong Kong SAR
Almost 2 years using the app
February 9, 2023

I was provided excellent service from Connie! All my questions are answered extremely fast with very informative answers. Extremely satisfied!

Silly Pen
United States
Almost 2 years using the app