Reviews (9,686)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

June 2, 2022

The best application for dropshipping. Each person has their agent and if you have questions or something there is someone who will always help you.

FanBlu
Spain
Almost 2 years using the app
December 18, 2022

So far I have had very good service, I need to get some stuff done for a customers order, there was a glitch in the system and I couldn't complete the POD. I was able to get on to REBECCA in customer service and she was able to sort the problem out on the spot.
Thanks again Rebecca and CJ Dropshipping

Edge Two Edge
Australia
Almost 2 years using the app
March 25, 2021

Great service, the agents are always available to answer our questions (special mention to Grace Li, our assigned agent who does a great job!), the follow-up is professional, the branding possibilities are also interesting.

HONORÉ
France
Almost 2 years using the app
CJDropshipping replied March 25, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

July 29, 2023

I have been working with cjdropshipping for over 3 years and I am 100% satisfied. The connection with shopify is perfect. I appreciate the support, for example in my choice of products and personalised packaging. I appreciate the fact that I have a personal agent who answers my questions quickly. I would recommend this service to anyone at 1000%.

Spartrend
France
Almost 2 years using the app
August 11, 2021

They offer the highest levels of customer service I have experienced. Information was accurate, responses to queries were turned around very fast. Eric wu in particular helped me perfectly. He always answers quickly, gives precise and accurate answers and is always friendly!

LumoLamp
Austria
Almost 2 years using the app
CJDropshipping replied August 11, 2021

Thank you for your feedback! Your approval is our motivation.

June 16, 2022

I needed help with an order, they help me to fulfill it. Very patient, friendly, and professional.

Galaxy-211
United States
Almost 2 years using the app
August 25, 2022

J'utilise cette application depuis plusieurs mois, je le recommande. Excellent service, rapide et efficace

Fmrshop
Switzerland
Almost 2 years using the app
August 11, 2022

Cheria was very helpful with my first order through CJDropshipping. She was very patient and responded very quickly. Thank you again!

Evaray Corner
Hong Kong SAR
Almost 2 years using the app
January 25, 2021

I chose to work with CJ Dropshipping over Oberlo because my product was cheaper and had faster shipping. I was also surprised when I had my own agent. My agent, Skye, has been super helpful and has done a great job troubleshoot my problems. I absolutely love having my own agent.

Polar Hero
United States
Almost 2 years using the app
CJDropshipping replied January 26, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 24, 2021

Love using the app. Useful for my business. Thanks Elina Hu, for your great support! She's responsive and will help.

Wine of Glass
Singapore
Almost 2 years using the app
CJDropshipping replied September 25, 2021

Thank you for your feedback! your approval is our motivation.