Reviews (9,688)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

Edited April 6, 2024

Great customer care. My agent Cheria is very helpful. Cheria was able to resolve all my concerns and guided me in right direction. Great experience.

SWDAProducts
United States
Almost 2 years using the app
January 14, 2023

THANK YOU SO MUCH PAULO :) you made me get in love with this app and you have been providing outstanding service and I appreciate your patience with me.. God bless you

Babeez & Momeez
United States
Almost 2 years using the app
November 20, 2020

I really like cj dropshipping. It's a great platform with great services. I work with my agent; Skye Zhu, she's professional, reactive and friendly. I recommand this app and Skye Zhu like agent !

Eas-y-life
Switzerland
Almost 2 years using the app
CJDropshipping replied November 23, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 16, 2022

I will put a temporary rating on here. The customer service is excellent. They responded immediately. Thank you.

Dolphin Unicorn Studio
United States
Almost 2 years using the app
January 6, 2023

I've asked to Eden Guo some specs about a product because the product sheet wasn't clear enough. I have received a very good service and my doubt have been solved. Thank you Eden Guo!

babymealshop
Italy
Almost 2 years using the app
August 11, 2020

I've been using CJDropshipping for the past year or so, they have an excellent customer-centric Support Staff always ready to go the extra mile to help customers who are new to the Platform.

Unlike traditional E-Com websites, they have built a unique product here that helps bridge the gap between Supplier and Seller.

A big Shout-Out to Katrina from the support staff for always attending to my each and every complaint.

Hope to see even better things in the future from CJ!
Cheers!

givemethis
Kuwait
Almost 2 years using the app
CJDropshipping replied August 11, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited November 21, 2020

I love how this App integrates with Shopify and makes it easy to add items to my store. CJ Dropshipping has helped me build my business to over 8k per month in 9 months. My Agent Cole has been instrumental in assisting me through much of this process by helping me find ways to take advantage of all that CJ has to offer. Cole provides encouragement when I am down, positive feedback when something goes well and suggestions when I need to improve. I do the same for Cole and CJ because every business needs to work to improve. Cole, you get 6 Stars. I really enjoy the support from the CJ Team. Preda did a great job of helping me resolve an issue related to shipping addresses in a quick and friendly manner.

Allen's Outdoor
United States
Almost 2 years using the app
November 30, 2020

I have some issues with connection, but my agent Roger Luo help me to fix the issues. glad to know CJ has support like this.

Givena Shop
Indonesia
Almost 2 years using the app
CJDropshipping replied November 30, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 16, 2023

Top Service! Always an fast reply and very helpful.
Angel helped me to solve my problem.
Thanks much!

Madame Madeleine
Switzerland
Almost 2 years using the app
December 4, 2021

Semplicemente fantastico, è un piacere lavorare con gli agenti di questa piattaforma, la giusta armonia tra prezzo e qualità.

Yappashop
Italy
Almost 2 years using the app
CJDropshipping replied December 6, 2021

Thank you for your feedback! Your approval is our motivation.