Reviews (9,359)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, quality products, and seamless Shopify integration, which boost profitability and efficiency. The user-friendly interface and diverse product selection simplify dropshipping management and expansion. Features like real-time tracking and efficient order management are highly valued. Exceptional customer service, including responsive personal agents who assist with supply chain and supplier issues, is also highlighted.

September 25, 2024

Very good service, thanks to my agent Estella, she is always very professional!

CalmeZen
Romania
5 months using the app
Edited August 14, 2024

I am extremely impressed with CJ dropshipping customer service. I just finished talking with Gildan, who assisted me in placing two of my orders and made the process incredibly easy. I am truly grateful for her help because I was unsure of what to do. She was amazing, and I hope that everyone else in the help app is just like her. She really helped and brightened my day. I also received help from Rami Wu

Jarreim's Emporium
United States
About 2 months using the app
November 10, 2024

cjdropshipping is everyting you need. it may be hard on start but you will learn with help from your agent, my agent helps me (Bellica) and i am so satisfied.

RightDeal
Sweden
2 days using the app
September 16, 2024

Quality of the products are amazing, fast shipping and best customer support

VENDUPEE
United Kingdom
8 months using the app
September 19, 2024

Ken was very helpful when it came to assisting me with different packaging for an item. He even places a ticket to answer my follow up questions!!

Moods Matter
United States
About 2 months using the app
October 23, 2024

Very satisfied with the software but also with the agent that was provided to me. In no time, he understands very well what I expect from him. Thank you for everything, Charlie Zhang!!

Ggrandir Avec Autisme
France
11 days using the app
November 13, 2024

I contacted customer support and was fortunate to connect with Erica Zhang. She was incredibly responsive and went above and beyond to give me the needed information. Her helpfulness and quick replies made my experience seamless and enjoyable. I highly recommend this site for anyone looking to dive into dropshipping!

Santa’s Christmas Treasures
India
3 days using the app
October 30, 2024

Aron Lee is simply the best! He’s incredibly quick, always there to help, and truly goes above and beyond. Highly recommended!

KatBuddies
Germany
About 1 month using the app
Edited October 14, 2024

My experience so far with CJ has been good. Kristy is very helpful with any problems I have run into. Joean Gu and Arina Dong are also very helpful.
Gildan Wu is also very helpful with any questions I have! :)

Vendie
Australia
About 2 months using the app
August 21, 2024

I had a problem with an order from my store. Maria took care of the problem in no time and helped me solve it. She is very friendly and accommodating. I highly recommend Maria.

Yogella
Germany
5 months using the app