Reviews (9,544)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

Edited November 25, 2024

This review is about my agent, July Chan, not about the CJ app. July is very responsible and efficient. My queries and issues are always attended to quickly and well.

CJ app has very limited functions compared to their web. I used to install but found it's not helpful.

Ashtray Planet
Australia
Over 3 years using the app
CJDropshipping replied September 26, 2021

Sorry for the inconvenience to you. With any problems, you can contact your agent for help.

May 31, 2021

Very good support from Vaan Cai using this app. It’s great having all my questions answered, so I can make the best business decision. Thanks Vaan for your help!

Chic Pet Company
United States
Over 3 years using the app
CJDropshipping replied June 1, 2021

Thank you for your feedback! Your approval is our motivation.

Edited February 27, 2024

the best app with professional team ,aways respond and resolve any issues on a time .Thanks for my private agent June Chen .

Nova Rossa
United Kingdom
Over 3 years using the app
May 5, 2021

Great support and team is available anytime and very helpful via chat. Especially Cristina Chen, very helpful and great prompt service.

Parisance
United States
Over 3 years using the app
CJDropshipping replied May 5, 2021

Thank you for your feedback! Your approval is our motivation.

July 28, 2022

CJ has been an amazing experience to my ecommerce journey. Gina has been the best agent I could ask for.. She has my best interest in mind and her service is truly incredible. Anytime I have questions or need product customization, she is always just a message away and her response time is remarkable. I 100% recommend this app/company as they have superior service and do everything in their power to help you succeed.

Harmony Drums
Canada
Over 3 years using the app
September 28, 2020

I have been using CJDropshipping for more than a year now and have been very happy with the service. My agent Maddox has been an integral part in keeping the business afloat.

Midlur
United States
Over 3 years using the app
CJDropshipping replied September 28, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited January 22, 2021

I would like to comment on CJ's top-notch agent Alisa for the last 1 year's e-commerce journey support. Her responsiveness and customer 1st approach sets her apart from other agents I worked with before. Speed and customer satisfaction always her priority. She never let me down but set the standard even higher each time I requested her help to source for products. Alisa definitely a gem for CJDropshipping with her down-to-earth attitude, high dedication, and always approachable!

WhatsupHome
United States
Over 3 years using the app
CJDropshipping replied May 20, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

March 8, 2023

Bonjour, cela fait un bon moment que j'utilise CJ et c'est pour moi la plateforme la plus efficace et la plus complète en therme de contact et de logistique, je suis vraiment ravis de travailler avec mon agent cristal Feng qui est très réactive et compétente elle répond rapidement quand j'ai un souci et elle fait le nécessaire pour me guider. Elle me donne toujours des nouvelles sur mes livraisons je n'ai vraiment rien à lui reprocher, sa fait vraiment plaisir de travailler avec des personnes compétentes

Lakinas™
France
Over 3 years using the app
Edited January 31, 2021

I use this app as my main supplier and it helps me a lot. Catherine Li is the best agent I've ever known. Recommended!!!

Rose Lives Love
Thailand
Over 3 years using the app
CJDropshipping replied April 30, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

October 21, 2020

With Cjdropshipping you get everything you need by snapping your fingers. I have my best Agent: Ming, everything going well. Never tired for customer's, ready to ask you if there's no questions. It always makes you suggestions, assist you, show you the perfect use of Cjdropshipping. Congratulations to Cjdropshipping and my personal Agent the tireless MING ! Amsonito.com Amsonas.com

amsonito
Canada
Over 3 years using the app
CJDropshipping replied October 21, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!