Reviews (9,544)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

September 23, 2023

I am a new user of CJ for 1 months, I really appreciated the good service from the members of the team mainly from Ken who helped me a lot with my first orders. I appreciated his very dynamic and always available services.
THANKS

Darlwin Shop
Canada
10 months using the app
February 4, 2024

Thank you to Karen Jiang for her quick response and efficiency

Ma boutique
France
9 months using the app
May 31, 2021

I recommend CJdropshipping to every drop-shipper because of there customer service and short shipping times. Thankful for my agent Simon. He is always there whenever i need help while using the app.

Galaxline
United States
10 months using the app
CJDropshipping replied May 31, 2021

Thank you for your feedback! Your approval is our motivation.

April 15, 2024

Thank you Connor. You really are an incredible mentor. Hope to get help from you always brother

NkOn Marketplace
Bangladesh
4 months using the app
September 26, 2020

The customer service is absolutely the top reason why I continue to do business with CJ. Susan has handled all my requests and has even presented opportunities. I feel very comfortable that all my needs as a small business will be taken care of. It would be a mistake not to use CJ as your sourcing platform, and request SUSAN!

Superitive
United States
10 months using the app
CJDropshipping replied September 27, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 19, 2023

Shinco Zhao my agent,has helped me tremendously times over the last few weeks, delivering information ,good quick communication.Very satisfied with the service.

MenstruRelax
Hungary
10 months using the app
August 21, 2022

My question was how to proceed with my first order on CJ from Shopify. The support representative responded in a professional and helpful way. Got done in minutes. Thanks to the CJ support team.

Cozy Chiks
United States
10 months using the app
September 30, 2023

Fionnula Wong help me, I need my shipping discount agreed with my agent to be realized, so Fionnula was online and supported me in the meantime. At the moment, I am waiting for my agreed shipping discount, and I know the commitment of support for each user. It's hard work, and if everything comes to fruition with my shipping agreement and product discount, I will recommend CJ even more.

Mavita
Brazil
10 months using the app
November 1, 2023

I'm very pleased with CJDropshipping. I've been working with CJ over the last year and even if there were minor problems, the Agents at CJ always made sure to deliver the best possible outcome. Agents like Timothy Zan or Garrison Wong are always fast responding and the product sourcing is a blessing. Overall I'm really satisfied.

RHUBEX
Germany
10 months using the app
March 10, 2024

Happy with CJ DROPSHIPING service, easy to use platform, available and quick answer by the chat online, thanks to Bonnie Gufor her help.

Nuran Prestige
United Kingdom
7 months using the app